Mandalay Bay Resort & Casino

Hotel room seemed outdated. Shower knob fell off the wall. Was given a handicapped room when not needed. Chair in shower had mold all over it. For the price of the room, I’ve had better rooms at holiday inn. Definitely wouldn’t return here if ever back in Las Vegas.

Great

Incredible hotel with incredible pools and amenities. We had a wonderful time at the pools. The grounds and rooms were very clean. We would stay again.

The hotel, rooms and pools are beautiful and well kept up. Had a great time at Mandalay Bay.

Great, friendly service, great food. We thoroughly enjoyed our visit. Thank you for a well run establishment.

I made a reservation for a king bed strip view and when I arrived I was told only a two queen bed room was available, or I could pay more for a king suite, as the rooms are “first come, first serve.”What is the point of a reservation if you don’t get to keep the room you originally selected? Very crappy business practice. Then when I got to my room the odor of marijuana was overwhelming, but after 15 20 minutes I was able to contact hotel services, at which time the issue was resolved and I was moved to another room. Thereafter my stay was pleasant…I just could have done without the check in issues.

From the minute we arrived, nothing seemed to work. Mobile checkin did not work, no one picked up the phone at the bell desk, card didn't work for room so had to wait in line all over again. The room was disgusting. While it was cleaned everyday there was gum stuck to the bed and remnants of prior guests food everywhere pretzels on the lower shelf on nightstand, cheerios behind the lamp, coffee/soda stains on the sheets.

Elegant, massive infrastructure, friendly staff, comfortable rooms in great conditions.

The only problem we had was that they didn’t get in touch when our room was ready I had to stand in line for 30 minutes, to find out it was ready.

Cannot find a defect in location, employees, food, comfort, security, or cleanliness at the Mandalay Resort and Casino.

Hotel was easy for my husband to navigate with his mobility scooter. Staff was helpful and room met our needs.

The room was very clean. I will defiantly visit again.

We had a very good time. Came with another couple. The strip steak was very good. And poolside service very good. The room was clean and bed was comfortable!

This hotel was 10/10. The location, rooms, customer service, food, casino and entertainment were perfect.

Our stay here was excellent. It was nice and clean, customer service was great and atmosphere was so awesome. We will be returning.

What amazing staff! Starting with Carmen at guest services to everyone at the pool deck and even housekeeping! We were celebrating my 62nd birthday and my son’s first wedding anniversary. Our adjoining rooms were impeccably clean and those beds were a dream! Everything was wonderful!

This was my first opportunity to visit this hotel and I must say that it was a very impressive stay. The room was cleaned daily beautiful experience.

Clean, safe and staff was friendly and helpfull. Wonderful place to host the volleyball tournament.

Staff was overall excellent!

Very nice hotel, the bar and coffee shop were great. Check out and cab were very easy.