Wellness Area
Awesome wellness and fitness areas. Wellness & sports facilities could use better cleaning.
Comfort
Peaceful, comfortable and spacious rooms with large bathrooms. AC needs updating.
Room
Large rooms with beautiful balconies and charming views. Bathrooms are large but with substandard cleaning. Complaints about furnishing, kitchenettes, and A/C. Older rooms with subpar minibars. Shower was ok.
Breakfast
Tasty breakfast.
Location
Great location. Accessible by car, but parking is a hassle. Great sightseeing, restaurants and shopping nearby. Affordable parking.
Cleanliness
Quite clean. Clean hotel facilities. Bathroom needs cleaning. Wellness & sports facilities could use better cleaning.
Service
Service is acceptably professional but very friendly, with decent reception and housekeeping. Valet service could be better. Room service could have been improved. Hotel security is ok. Poorly managed with subpar restaurant service. Shuttle service can be an issue. Booking process should be better organized. Concierge service could be more helpful. Recreation staff is nice.
Pool
Ordinary pool.
Food
Guests complain about the dining, with a poor menu and high prices. Desserts & fruits are ok.
WiFi
Wifi quality could be improved.