Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Planet Hollywood Resort & Casino
Below are the verified reviews from guests that we have booked recently:
"Beyond disappointing, most of the employees were uninformed, no customer service skills."
Overall Score1.0/5
It began with the the option of checking in before 4pm at the cost of $50 we did not take that option but did not realize that at check in time we would be in line with over 100 others that took us ovr an hour to check in. Next surprise was the resort fee for services we were not interested in ie the gym, local calls,notary service. To discuss this issue we had to go down to check in and this issue was resolved. no coffee maker which meant giing to starbucks each morning, lining up to buy a coffee the cheapest cup was over 6$. The pool area hadno shade unless you wanted to pay 240$ for a cabana most of which were unoccupied. If you wanted a chair near the pool you lined up one hour prior to pool opening at 10am and then after getting your chair have a gardener blow leaves and cut the hedge around you. Upon complaining to the pool staff the response was the chairs we were on should not be there. Please note those chairs were there when we arrived that day and every other day we were there and regardless ridiculous response to the issue. Then we got a rental car the day prior to leaving which we parked in shopping mall area. On day one we were told parking was free when I inquired where we would park the car. On wed at 2pm I parked the car and notified front desk who told me parking would be 15$ and I could go in and outof lot. That night I called front desk to ensure there was nothing chrged to our rooms. The first response was “ we cant disclose “ that info to me the occupant of the room. Then that same person said the line was bad she could not hear me on the room phone which was part of the resort fee. We got disconnected and when Several minutes went by without a return call I called reception again asking for a list if any charges to the room. This time I was told the only charge was$30 firmy rental cars apparently they thought I had two then I was told I had my rental car for two days so hence 30$ charge I explained I just picked up the car and I had rental contract to prove it and I was told to bring it the front desk amd prove it. It was 11 pm. I could go on and on about the ridiculous customer service we were a victim of. Suffice to say we will not be returning I did ask one of the receptionists if the plan was to shut the hotel down such was their attitude The person who checked us out Thursday was professional and took care of business politely and efficiently including the car parking. We just paid the mall parking lot$18 rather than deal with the BS of the hotel. Honestly a nightmare dealing with mist if the staff. The rooms were nice but no room service unless you asked and this info was provided by a fellow occupant.
Annette B. (Individual traveler, booked 1 room), from
16-Jun-2022 Verified Review, stayed from Mon Jun 06 to Thu Jun 09 2022 at a $102.32 average nightly rate.
"Room was nice."
Overall Score3.0/5
Room was nice.
Samuil L. (Individual traveler, booked 1 room), from
12-Jun-2022 Verified Review, stayed from Mon Jun 06 to Fri Jun 10 2022 at a $80.32 average nightly rate.
"Very convenient and super fun place to stay!"
Overall Score5.0/5
The stay was spectacular. Got to meet a couple of celebrities and walk the entire mall there. Criss Angel’s show is on the top floor of the casino which was an amazing night that I will never forget. The casino, the bars and the location of the hotel was great as you had instant access to everything you need when you’re on vacation. Excellent experience!
Miguel G. (Group coordinator, booked 2 rooms), from
05-Jun-2022 Verified Review, stayed from Mon May 30 to Fri Jun 03 2022 at a $49.99 average nightly rate.
"Great central hotel and venues."
Overall Score3.0/5
Planet Hollywood is a fabulous resort, it's central on the strip, attached to Miracle Mile Shop and you've lots of variety.
Njeri N. (Individual traveler, booked 1 room), from
14-May-2022 Verified Review, stayed from Fri Apr 22 to Wed Apr 27 2022 at a C$131.79 average nightly rate.
Audrey W. (Individual traveler, booked 1 room), from
08-May-2022 Verified Review, stayed from Tue May 03 to Fri May 06 2022 at a $54.99 average nightly rate.
"The Best!"
Overall Score5.0/5
Great place to stay! the best!
Moises G. (Individual traveler, booked 1 room), from
07-May-2022 Verified Review, stayed from Wed May 04 to Sun May 08 2022 at a $179.24 average nightly rate.
"Spacious comfortable rooms."
Overall Score4.0/5
Rooms are spacious and comfortable. Bathroom is spacious too. Would recommend.
Aileen A. (Individual traveler, booked 1 room), from
03-May-2022 Verified Review, stayed from Sun Apr 24 to Wed Apr 27 2022 at a $158.66 average nightly rate.
"Fantastic Birthday Stay!"
Overall Score3.0/5
The staff was fantastic! Host, Michael, was a great help signing us in!
Rod J. (Individual traveler, booked 1 room), from
26-Apr-2022 Verified Review, stayed from Fri Apr 22 to Sun Apr 24 2022 at a $184.84 average nightly rate.
"Comfortable"
Overall Score3.0/5
Comfortable.
Erricka J. (Individual traveler, booked 1 room), from
22-Apr-2022 Verified Review, stayed from Wed Apr 20 to Sat Apr 23 2022 at a $172.27 average nightly rate.
"Fun for Girls Weekend!"
Overall Score5.0/5
There is plenty to do without even leaving the property. The Soa was amazing, plenty of shopping and everything you expect from a Vegas trip all in one location.
Christina H. (Individual traveler, booked 1 room), from
17-Apr-2022 Verified Review, stayed from Thu Mar 10 to Sun Mar 13 2022 at a $254.32 average nightly rate.
"Another enjoyable stay at Planet Hollywood."
Overall Score5.0/5
Another enjoyable stay at Planet Hollywood.
Tod P. (Individual traveler, booked 1 room), from
27-Mar-2022 Verified Review, stayed from Thu Mar 24 to Sat Mar 26 2022 at a $101.27 average nightly rate.
"We loved our stay here."
Overall Score5.0/5
We loved our stay. We would recommend it to anyone. Great customer service from the time we arrived.
Leticia M. (Group coordinator, booked 2 rooms), from
13-Mar-2022 Verified Review, stayed from Tue Mar 08 to Thu Mar 10 2022 at a $82.99 average nightly rate.
"Good Location"
Overall Score4.0/5
Good location. Cafe Hollywood/Criss Angle.
Irene C. (Individual traveler, booked 1 room), from
09-Mar-2022 Verified Review, stayed from Wed Mar 02 to Sat Mar 05 2022 at a $70.99 average nightly rate.
"There were clothes left in my roon from previous guest."
Overall Score3.0/5
I was told they would get picked up but never were and there were dirty q tips in the closet.
Tracy W. (Individual traveler, booked 1 room), from
27-Feb-2022 Verified Review, stayed from Wed Feb 23 to Sat Feb 26 2022 at a $105.99 average nightly rate.
"Check in process sucks."
Overall Score3.0/5
Worst check in process ever.
Brown R. (Individual traveler, booked 1 room), from
23-Feb-2022 Verified Review, stayed from Mon Feb 21 to Thu Feb 24 2022 at a $84.99 average nightly rate.
"A Fabulous Strip View!"
Overall Score4.0/5
Check-in was a breeze and contactless! The price for the room was amazing especially not knowing that I had a strip view and a bathroom with a tub and tv! The room was clean. No issues at all and I would definitely stay there again.
Trevor N. (Individual traveler, booked 1 room), from
14-Jan-2022 Verified Review, stayed from Sat Jan 08 to Tue Jan 11 2022 at a $54.99 average nightly rate.
"Not two bad."
Overall Score3.0/5
good for crashing.depends on room.
Fraser C. (Individual traveler, booked 1 room), from
09-Jan-2022 Verified Review, stayed from Tue Jan 04 to Fri Jan 07 2022 at a $32.66 average nightly rate.
"I had a wonderful time."
Overall Score5.0/5
I love this hotel.
Trenton N. (Individual traveler, booked 1 room), from
02-Jan-2022 Verified Review, stayed from Sat Jan 01 to Sun Jan 02 2022 at a $105.99 average nightly rate.
"People arriving at four am after partying all night."
Overall Score4.0/5
the hotel is beautiful, good food choices and shops.
Jannette L. (Individual traveler, booked 1 room), from
19-Jul-2021 Verified Review, stayed from Mon Jul 12 to Fri Jul 16 2021 at a $59.99 average nightly rate.
"Resort fees were surprising."
Overall Score3.0/5
Okay. Far parking.
Douglas L. (Group coordinator, booked 2 rooms), from
18-Jul-2021 Verified Review, stayed from Tue Jul 06 to Thu Jul 08 2021 at a $66.31 average nightly rate.
"Awful Experience!"
Overall Score1.0/5
Not happy with my experience at all. Placed us in a room outside of pool area. Very loud music and not relaxing at all from nine until about 5:30 PM. Requested another room. Also, no coffee in room, room service has a very limited menu and you can only order during certain hours. It was one thing after another. No one to help out at the front desk, Couldn’t get anyone on the phone. I’ve stayed at many hotels in Las Vegas and would not recommend this one.
Ellyn E. (Individual traveler, booked 1 room), from
03-Apr-2021 Verified Review, stayed from Tue Mar 30 to Thu Apr 01 2021 at a $40.99 average nightly rate.
"Great price for room."
Overall Score3.0/5
Decent room, had issues with hot water and hall light but room was nice. Elevators did not seem to all be working, was a lot of waiting for those.
Carla H. (Individual traveler, booked 1 room), from
30-Mar-2021 Verified Review, stayed from Thu Mar 25 to Sun Mar 28 2021 at a $69.19 average nightly rate.
"Good Location"
Overall Score4.0/5
Resort is near plenty of shopping and the fountains of the Bellagio. Too bad 75% of the entertainment shows haven't started back up yet.
Raul A. (Individual traveler, booked 1 room), from
10-Mar-2021 Verified Review, stayed from Sat Jan 30 to Mon Feb 01 2021 at a $44.99 average nightly rate.
"Thin Walls"
Overall Score3.0/5
Had to call three times on room 1848 for banging on the walls and screaming at 3am 5am.
Kevin M. (Individual traveler, booked 1 room), from
28-Feb-2021 Verified Review, stayed from Fri Feb 26 to Mon Mar 01 2021 at a $51.99 average nightly rate.
"Good"
Overall Score3.0/5
I wished I could’ve gave a higher rating but our sink was clogged and there was barely any hot water. Overall I loved the fact how everything is near by.
Ratwon B. (Individual traveler, booked 1 room), from
01-Jan-2021 Verified Review, stayed from Thu Dec 31 to Sat Jan 02 2021 at a $109.49 average nightly rate.
"Very Good"
Overall Score4.0/5
Happy!??
Kim W. (Individual traveler, booked 1 room), from
21-Oct-2020 Verified Review, stayed from Fri Oct 16 to Mon Oct 19 2020 at a $133.17 average nightly rate.
"Disappointed"
Overall Score3.0/5
Went in with high expectations, came out with never again. Hand towels had black hair imbedded in them, the calking around the shower floor didn't appear to be done, which caused growth of black mold. The bottom of the tub along with the backsplash tile behind it was dirty. The bed sheets felt like sandpaper and the bed pillows we're crumbly. One of the 9th floor elevator buttons to go downstairs didn't work.
Maria R. (Individual traveler, booked 1 room), from
25-Jan-2020 Verified Review, stayed from Fri Jan 24 to Sat Jan 25 2020 at a $144.34 average nightly rate.
"31 years of Vegas trips."
Overall Score5.0/5
Best damn place I’ve been to. No need to leave resort food shopping concerts and shows all in one place.
Amos P. (Individual traveler, booked 1 room), from
09-Sep-2019 Verified Review, stayed from Tue Sep 03 to Mon Sep 09 2019 at a $121.22 average nightly rate.
"Liked This Hotel"
Overall Score3.0/5
Check in/out quick and simple, staff very friendly. Location was great. Room was nicely decorated appeared clean. Our stay was fine.
Latoya H. (Individual traveler, booked 1 room), from
16-Jul-2019 Verified Review, stayed from Wed Jul 10 to Sun Jul 14 2019 at a $164.75 average nightly rate.
"Overall Good for Price."
Overall Score3.0/5
Location was good. People were friendly. Rooms were a little dirty.
Michele A. (Group coordinator, booked 2 rooms), from
04-Jul-2019 Verified Review, stayed from Mon Jul 01 to Thu Jul 04 2019 at a $49.49 average nightly rate.
"It’s a no from me."
Overall Score3.0/5
The hotel itself was decent but he part that lost me was the walnfrom the parking structure to the room. If you decide to do the self parking you have to take an adventure through the miracle mile shops just to get to the hotel. It’s a looong walk when you’re tired and have luggage with you. I wish the hotel made a separate entrance for guest. The pool at the hotel sucks. Just a little square pool woth barely any shade. At check in noisy could figure out the quiosk so everyone was in line. They only had two people checking in guest. it was a long wait. I was inticed by the free parking but I’m not sure if I would stay here again although The location is great.
Jasmine H. (Individual traveler, booked 1 room), from
22-Jun-2019 Verified Review, stayed from Mon Jun 17 to Thu Jun 20 2019 at a $66.96 average nightly rate.
"Good Value"
Overall Score5.0/5
Nice, clean room at a very affordable price. Great central location, Miracle Mile shops provides a ton of affordable shopping just steps from hotel. Hotel is clean and well maintained. Also a terrific restaurant inside Cafe Hollywood!
Laura W. (Individual traveler, booked 1 room), from
04-May-2019 Verified Review, stayed from Sun Apr 28 to Wed May 01 2019 at a $59.81 average nightly rate.
"Sister,s Wedding"
Overall Score4.0/5
the rooms were very nice, clean and spacious. happy with our stay.
Roger R. (Individual traveler, booked 1 room), from
27-Apr-2019 Verified Review, stayed from Tue Apr 23 to Sun Apr 28 2019 at a $124.38 average nightly rate.
"Excellent Casino, great staff and nice room with Hollywood props!"
Overall Score4.0/5
Had a great three night stay at Planet Hollywood. Upgraded the room to one much larger. Didn't like the lighting coverage in the room, it was really low. But besides that small point, close to all the action, great shopping, great restaurants and overall one of my better experiences in Vegas!!
Tomas C. (Individual traveler, booked 1 room), from
03-Jun-2014 Verified Review, stayed from Fri May 30 to Mon Jun 02 2014 at a $111.86 average nightly rate.
Summary of Verified Reviews
84
Very Good
Summary of 19,924 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Very good for traveling with friends. Close to Starbucks. Located near shopping areas with easy access to parking.
Location
85/100
3139 reviews
Great location.Central location with great sightseeing, dining out and shopping.Parking is rare. Standard parking prices.Near to public transport and the airport.
Room
66/100
4330 reviews
Rooms are acceptable but need cleaning.Bathrooms are large but with substandard cleaning.Great views from spacious but poorly maintained rooms with poor A/C.Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.Shower can be a problem.
Breakfast
54/100
58 reviews
Breakfast is average.
Amenities
53/100
1599 reviews
Hotel building and grounds are alright. Elevator in need of updating.Entrance area is not particularly attractive.Unspectacular architecture. Smoking area is ok.Outdoor sports facilities are ok. Adequate meeting & event facilities.
Cleanliness
49/100
2185 reviews
Bathrooms and rooms are untidy. Moderately clean hotel facilities.Dirty in the dining and pool areas.
Service
49/100
2758 reviews
Guests complain about reception and service professionalism.Management seems lacking, with badly rated housekeeping, but friendly service.Room service could have been improved.Old, neglected rooms with uncomfortable beds, yet lovely views.Valet service could be better. Hotel security can be an issue.Booking process should be better organized.Concierge service could be more helpful. Pool/beach service is ok.Shuttle service can be an issue.
Wellness Area
46/100
87 reviews
Below average sauna and wellness facilities.Fitness area can be optimized.
WiFi
43/100
136 reviews
Wifi quality could be improved. Internet is affordable.
Pool
39/100
496 reviews
Pool in need of cleaning.
Rated 74/100 based on reviews from families.
Near city centre.
Location
82/100
691 reviews
Great location. Great sightseeing, restaurants and shopping nearby.Parking is rare. Standard parking prices.
Room
63/100
989 reviews
Decent rooms with great views.Maintenance and cleaning is lacking, with subpar beds and furnishing.Bathrooms are large but with substandard cleaning.Guests complained about kitchenettes, minibars, TV's, and A/C.Shower can be a problem.
Vibe
57/100
177 reviews
OK vibe and a friendly atmosphere.Entrance area is not particularly attractive. Stylish hotel.
Breakfast
52/100
13 reviews
Breakfast is average.
Wellness Area
51/100
19 reviews
Fitness area is subpar but wellness area/options are acceptable.
Cleanliness
46/100
541 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Value
46/100
240 reviews
Value for money could be better. Internet is affordable.Normally priced food.
Amenities
44/100
332 reviews
Old facilities and poor entrance area, but okay hotel grounds.Elevator in need of updating. Unspectacular architecture.
Service
43/100
601 reviews
Complaints about reception service.Relatively friendly and professional service.Housekeeping and management are lacking.Room service could have been improved. Valet service could be better.Booking process should be better organized. Recreation staff is nice.Hotel security can be an issue.Concierge service could be more helpful.
Pool
37/100
122 reviews
Pool should be renewed.
WiFi
30/100
40 reviews
Wifi quality could be improved. Internet is affordable.
Rated 77/100 based on reviews from couples.
Delicious beef dishes & steak.
Location
83/100
297 reviews
Great location. Parking is rare.Great sightseeing, restaurants and shopping nearby.Standard parking prices.
Comfort
81/100
163 reviews
Very comfortable, large rooms with sizeable bathrooms.Beds are alright but rooms are noisy, and A/C substandard.
Room
70/100
381 reviews
Okay beds and somewhat clean, big rooms with excellent views.Bathrooms are large but with substandard cleaning.Outdated, poorly maintained rooms with insufficient A/C.Shower can be a problem.Guests didn't love the furnishing or kitchenettes.
Vibe
54/100
56 reviews
Decent vibe. Hotel could use some updating.Relatively friendly Atmosphere. Stylish hotel.Entrance area is not particularly attractive.
Breakfast
54/100
13 reviews
Breakfast is average.
Cleanliness
52/100
166 reviews
Cleanliness is lacking in rooms and bathrooms.Hotel facilities could use a good clean.
Amenities
50/100
93 reviews
Buildings are not very nice, with an unimpressive entrance, but the amenities are okay.Elevator in need of updating.
Value
45/100
105 reviews
Value for money could be better.
Service
43/100
196 reviews
Unprofessional service, with poor housekeeping and reception.Service is relatively friendly. Valet service could be better.Room service could have been improved.Booking process should be better organized. Recreation staff is nice.
Pool
32/100
42 reviews
Pool should be renewed.
WiFi
32/100
12 reviews
Wifi quality could be improved.
Rated 78/100 based on reviews from solo travelers.
Spacious bathroom.
Location
85/100
52 reviews
Good location with shopping nearby but poor access to parking.
Room
62/100
59 reviews
Big enough rooms with awesome views.Bathrooms are large but with substandard cleaning.Poorly maintained and cleaned rooms.
Value
54/100
16 reviews
Fairly good value for money.
Vibe
54/100
13 reviews
Decent vibe. Entrance area is not particularly attractive.Hotel could use some updating.
Amenities
48/100
23 reviews
Poorly reviewed buildings and an uninspiring entrance area.
Service
45/100
43 reviews
Complaints about reception service. Friendly service.
Cleanliness
44/100
32 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Pool
41/100
6 reviews
Pool should be renewed.
Rated 73/100 based on reviews from business travelers.
Location is great.
Location
84/100
31 reviews
Well-located, although unfortunately the parking isn't easy.
Value
54/100
13 reviews
Fairly good value for money.
Room
52/100
63 reviews
Big enough rooms with awesome views.Complaints about maintenance and cleanliness in rooms and bathrooms.
Amenities
51/100
10 reviews
Average hotel building.
Cleanliness
44/100
32 reviews
Bathrooms and rooms are untidy.
Service
44/100
35 reviews
Complaints about reception service. Service is relatively friendly.
Pool
41/100
5 reviews
Pool should be renewed.
Rated 65/100 based on reviews from all travelers.
Very good for traveling with friends. Close to Starbucks. Located near shopping areas with easy access to parking.
Location
83/100
32 reviews
Great location. Parking is rare. Standard parking prices.
Comfort
68/100
22 reviews
Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.
Vibe
56/100
10 reviews
Decent vibe. Relatively friendly Atmosphere.
Room
52/100
44 reviews
Average but big rooms with wonderful views, and okay beds.Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture.
Amenities
47/100
10 reviews
Hotel buildings could use some improvement.
Service
44/100
19 reviews
Complaints about reception service.
Cleanliness
43/100
20 reviews
Bathrooms and rooms are untidy.
Rated 69/100 based on reviews from couples.
Good location. High comfort.
Location
79/100
10 reviews
Well-located, although unfortunately the parking isn't easy.
Comfort
71/100
9 reviews
Very comfortable and large, if somewhat noisy, rooms.
Room
58/100
16 reviews
Rooms spacious and relatively tidy.
Value
57/100
6 reviews
Fairly good value for money.
Cleanliness
48/100
7 reviews
Room cleanliness is OK, but overall cleanliness is lacking.
Service
47/100
6 reviews
Service could be improved.
Rated 57/100 based on reviews from families.
Great location.
Location
86/100
10 reviews
Great location.
Comfort
70/100
7 reviews
Rooms are big and moderately comfortable.
Room
54/100
17 reviews
Spacious, standard rooms with poor bathrooms.
Cleanliness
46/100
5 reviews
Could use a good cleaning.
Service
43/100
6 reviews
Service could be improved.
Rated 77/100 based on reviews from all travelers.
Very good for traveling with friends. Close to Starbucks. Located near shopping areas with easy access to parking.
Location
84/100
2814 reviews
Great location.Central location with great sightseeing, dining out and shopping.Accessible by car, but parking is a hassle. Standard parking prices.Near to public transport and the airport.
Room
66/100
3985 reviews
Average but big rooms with wonderful views, and okay beds.Poorly maintained and cleaned rooms.Bathrooms are large but with substandard cleaning.Kitchenette, minibar, A/C and furniture not great quality.Shower can be a problem.
Breakfast
54/100
50 reviews
Breakfast is average.
Amenities
53/100
1523 reviews
Hotel building and grounds are alright.Older facilities and unpleasant entrance area.Elevator in need of updating. Beautiful architecture.Smoking area is ok. Outdoor sports facilities are ok.Adequate meeting & event facilities. Conventional kids facilities.
Cleanliness
50/100
2016 reviews
Bathrooms and rooms are untidy. Moderately clean hotel facilities.Dirty in the dining and pool areas.
Service
50/100
2542 reviews
Guests complain about reception and service professionalism.Management seems lacking, with badly rated housekeeping, but friendly service.Room service could have been improved.Old, neglected rooms with uncomfortable beds, yet lovely views.Valet service could be better. Recreation staff is nice.Hotel security can be an issue.Booking process should be better organized.Concierge service could be more helpful. Pool/beach service is ok.Shuttle service can be an issue.
Wellness Area
46/100
84 reviews
Below average sauna and wellness facilities.Fitness area can be optimized.
Pool
41/100
467 reviews
Pool in need of cleaning.
WiFi
40/100
124 reviews
Wifi quality could be improved. Internet is affordable.
Rated 72/100 based on reviews from families.
Near city centre.
Location
81/100
617 reviews
Great location. Great sightseeing, restaurants and shopping nearby.Parking is rare. Standard parking prices.
Room
63/100
883 reviews
Decent rooms with great views.Maintenance and cleaning is lacking, with subpar beds and furnishing.Bathrooms are large but with substandard cleaning.Guests complained about kitchenettes, minibars, TV's, and A/C.Shower can be a problem.
Breakfast
51/100
11 reviews
Breakfast is average.
Wellness Area
51/100
18 reviews
Fitness area is subpar but wellness area/options are acceptable.
Cleanliness
46/100
486 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Amenities
46/100
309 reviews
Old facilities and poor entrance area, but okay hotel grounds.Elevator in need of updating. Unspectacular architecture.
Value
45/100
218 reviews
Value for money could be better. Internet is affordable.Normally priced food.
Service
45/100
537 reviews
Guests complain about reception and service professionalism.Management seems lacking, with badly rated housekeeping, but friendly service.Room service could have been improved. Valet service could be better.Booking process should be better organized.Hotel security can be an issue.Concierge service could be more helpful.
Pool
38/100
115 reviews
Pool should be renewed.
WiFi
31/100
37 reviews
Wifi quality could be improved. Internet is affordable.
Rated 73/100 based on reviews from couples.
Delicious beef dishes & steak. Recreation staff is nice.
Location
84/100
229 reviews
Great location. Great sightseeing, restaurants and shopping nearby.Parking is rare. Standard parking prices.
Comfort
81/100
123 reviews
Very comfortable, large rooms with sizeable bathrooms.Beds are alright but rooms are noisy, and A/C substandard.
Room
71/100
303 reviews
Okay beds and somewhat clean, big rooms with excellent views.Bathrooms are large but with substandard cleaning.Outdated, poorly maintained rooms with insufficient A/C.Shower can be a problem.Guests didn't love the furnishing or kitchenettes.
Breakfast
55/100
9 reviews
Breakfast is average.
Cleanliness
53/100
134 reviews
Cleanliness is lacking in rooms and bathrooms.Hotel facilities could use a good clean.
Vibe
53/100
39 reviews
Decent vibe. Relatively friendly Atmosphere.Hotel could use some updating. Stylish hotel.
Amenities
52/100
80 reviews
Average hotel building. Elevator in need of updating.
Value
47/100
84 reviews
Value for money could be better.
Service
47/100
157 reviews
Friendly but unprofessional service, with complaints about reception and housekeeping staff.Room service could have been improved. Valet service could be better.Recreation staff is nice.
Pool
32/100
35 reviews
Pool should be renewed.
WiFi
31/100
10 reviews
Wifi quality could be improved.
Rated 72/100 based on reviews from solo travelers.
Spacious bathroom.
Location
83/100
39 reviews
Good location with shopping nearby but poor access to parking.
Room
62/100
50 reviews
Big, decent rooms. Large, so-so bathroom.Poorly maintained and cleaned rooms.
Value
51/100
11 reviews
Fairly good value for money.
Vibe
51/100
11 reviews
Decent vibe. Entrance area is not particularly attractive.
Amenities
46/100
21 reviews
Poorly reviewed buildings and an uninspiring entrance area.
Cleanliness
45/100
24 reviews
Rooms could be cleaner. Hotel facilities could use a good clean.
Service
45/100
35 reviews
Complaints about reception service. Friendly service.
Pool
41/100
6 reviews
Pool should be renewed.
Rated 66/100 based on reviews from business travelers.
Location is great.
Location
84/100
28 reviews
Well-located, although unfortunately the parking isn't easy.
Value
54/100
13 reviews
Fairly good value for money.
Room
53/100
57 reviews
Big, decent rooms.Complaints about maintenance and cleanliness in rooms and bathrooms.
Amenities
51/100
9 reviews
Average hotel building.
Cleanliness
45/100
29 reviews
Bathrooms and rooms are untidy.
Service
44/100
33 reviews
Complaints about reception service. Service is relatively friendly.
Pool
41/100
5 reviews
Pool should be renewed.
Rated 73/100 based on reviews from all travelers.
Very good for traveling with friends. Close to Starbucks. Located near shopping areas with easy access to parking.
Location
83/100
34 reviews
Awesome location near city centre, but inconvenient parking.
Room
76/100
27 reviews
Spacious but outdated rooms.Okay bathrooms and beds in decently clean rooms.
Comfort
74/100
13 reviews
Spacious, comfortable room with acceptable beds.
Vibe
54/100
11 reviews
Decent vibe. Hotel could use some updating.
Value
54/100
13 reviews
Fairly good value for money.
Cleanliness
52/100
14 reviews
Room cleanliness is acceptable.
Amenities
48/100
5 reviews
Hotel buildings could use some improvement.
Service
41/100
9 reviews
Service could be improved.
Pool
34/100
6 reviews
Pool should be renewed.
Rated 74/100 based on reviews from couples.
Great room. Great location.
Location
82/100
11 reviews
Great location.
Comfort
76/100
6 reviews
Large, comfortable rooms.
Room
68/100
9 reviews
Big, decent rooms.
Rated 79/100 based on reviews from all travelers.
Very good for traveling with friends. Close to Starbucks. Located near shopping areas with easy access to parking.
Location
89/100
189 reviews
Great location. Good shopping and sightseeing. Parking is rare.Standard parking prices.
Vibe
66/100
79 reviews
OK vibe and a friendly atmosphere. Hotel could use some updating.Hotel is relatively luxurious.Entrance area is not particularly attractive.
Room
64/100
211 reviews
Average rooms and beds, but A/C and furniture substandard.Outdated, rooms with poor cleanliness and maintenance.Large rooms and bathrooms, and great views.
Breakfast
55/100
5 reviews
Breakfast is average.
Amenities
51/100
45 reviews
Buildings are not very nice, with an unimpressive entrance, but the amenities are okay.Elevator in need of updating.
Service
40/100
159 reviews
Unprofessional service, with poor housekeeping and reception.Service is relatively friendly. Valet service could be better.Hotel security can be an issue. Room service could have been improved.
Cleanliness
38/100
115 reviews
Rooms could be cleaner. Hotel facilities could use a good clean.
Pool
36/100
13 reviews
Pool should be renewed.
WiFi
34/100
7 reviews
Wifi quality could be improved.
Rated 76/100 based on reviews from families.
Location is great.
Location
87/100
52 reviews
Great location near lots of shopping.
Room
62/100
75 reviews
Average but big rooms with wonderful views, and okay beds.Older, poorly cleaned and maintained rooms and bathrooms.
Amenities
48/100
16 reviews
Poorly reviewed buildings and an uninspiring entrance area.
Cleanliness
44/100
43 reviews
Rooms could be cleaner. Hotel facilities could use a good clean.
Service
38/100
52 reviews
Complaints about reception service. Service is relatively friendly.
Rated 77/100 based on reviews from couples.
Great shopping. Great view.
Location
83/100
29 reviews
Good location with shopping nearby but poor access to parking.
Room
59/100
38 reviews
So-so rooms with acceptable views.Big rooms, although there are complaints about cleanliness.
Amenities
50/100
8 reviews
Hotel buildings could use some improvement.
Cleanliness
48/100
19 reviews
Rooms could be cleaner. Hotel facilities could use a good clean.
Value
45/100
8 reviews
Value for money could be better.
Service
39/100
22 reviews
Complaints about reception service.
Customer Reviews of Planet Hollywood Resort & Casino
4.0 of 5Overall
3.9 of 5Amenities
4.1 of 5Cleanliness
4.2 of 5Comfort
4.1 of 5Condition
4.6 of 5Neighborhood
3.9 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Planet Hollywood Resort & Casino in Las Vegas (Las Vegas Strip), you'll be steps from Miracle Mile Shops and 10 minutes by foot from LINQ Promenade. This 4-star resort is 0.9 mi (1.4 km) from High Roller and 2.3 mi (3.7 km) from Las Vegas Convention Center.
Grab a bite to eat at one of the resort's 12 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.
Make yourself at home in one of the 2494 guestrooms featuring iPod docking stations and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Distances are displayed to the nearest 0.1 mile and kilometer.
Miracle Mile Shops - 0.1 km / 0.1 mi Bellagio Casino - 0.1 km / 0.1 mi The Cosmopolitan Casino - 0.2 km / 0.1 mi LINQ Promenade - 0.9 km / 0.5 mi Dolby Live - 0.9 km / 0.6 mi The Park - 1 km / 0.6 mi High Roller - 1.3 km / 0.8 mi Tropicana Las Vegas Casino - 1.3 km / 0.8 mi T-Mobile Arena - 1.3 km / 0.8 mi Madame Tussauds Las Vegas - 1.4 km / 0.9 mi The Venetian Casino - 1.6 km / 1 mi OYO Hotel and Casino - 1.8 km / 1.1 mi Tuscany Casino - 1.8 km / 1.1 mi Excalibur Casino - 1.8 km / 1.1 mi Casino at Luxor Las Vegas - 1.9 km / 1.2 mi
The nearest airports are: Harry Reid Intl. Airport (LAS) - 5 km / 3.1 mi Henderson, NV (HSH-Henderson Executive) - 20.2 km / 12.6 mi Boulder City, NV (BLD-Boulder City Municipal) - 39 km / 24.3 mi
Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 2 spa tubs are a perfect way to relax and recharge. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Green Sustainability
Yes! Please check our Environmental Sustainability and the FEMA site to verify
Amenities / Features
Check In: 4:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Gift shops or newsstand
Dry cleaning/laundry service
Shopping on site
Sportsbook
Number of slot machines - 2352
Number of VIP gaming rooms - 2
Number of gaming tables - 75
Limo or town car service available
Free WiFi
Casino floor size square feet - 100000
Number of bars/lounges - 1
Designated smoking areas
Number of spa tubs - 2
Number of poolside bars - 1
Braille or raised signage
Assistive listening devices available
In-room accessibility
Roll-in shower
Internet access - wireless
Tours/ticket assistance
Accessible bathroom
Casino floor size square meters - 9290
Multilingual staff
Conference center
Concerts/live shows
Number of coffee shops/cafes - 2
Laundry facilities
Casino
Elevator
Total number of rooms - 2494
Professional property host/manager
LGBTQ friendly
Caters to LGBTQ guests
Fitness facilities
Covered parking
Mountain biking nearby
Wheelchair accessible (may have limitations)
Express check-in
Nightclub
Spa treatment room(s)
Well-lit path to entrance
Internet access in public areas - high speed
Full-service spa
Wedding services
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 1
Spa services on site
Outdoor seasonal pool
Snack bar/deli
Hiking/biking trails nearby
Conference space
Self parking (surcharge)
Pool cabanas (surcharge)
Valet parking (surcharge)
Hair salon
ATM/banking
Pool sun loungers
Concierge services
Airport & Shuttle Information
McCarran International Airport within 5 miles
Local Shuttle Info: An Airport Shuttle is available going to the Hotel. Please check Mcarran Airport site Shuttle service
Breakfast Information
Not included with the booking, but options are available
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 50
Pet maximum weight in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
Service pets are allowed
Parking Info
Complimentary 24 hour parking with valid Nevada license. Complimentary self-parking & valet parking for Platinum, Diamond, Seven Star members. Self parking 1 to 4 hours: $7.004 to 24 hours: $10.00. Valet parking up to 4 hours: $13.00 4 to 24 hours: $18.00.
Internet / WiFI
Included with the daily resort fee of $35 per room/per night
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Covered self parking fee: USD 18.00 per day
Valet parking fee: USD 30 per day (in/out privileges)
Pet fee: USD 85.00 per accommodation, per night
Service animals are exempt from fees
Early check-in fee: USD 34.01 (subject to availability)
Crib (infant bed) fee: USD 30.0 per day
Rollaway bed fee: USD 30.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 100 per accommodation, per day
Resort fee: USD 52.10 per accommodation, per night
The resort fee includes:
Fitness center access
Internet access
Phone calls
We have included all charges provided to us by the property.
This property caters to LGBTQ guests.
The seasonal pool will be open from March to September.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
Individually-wrapped food options are available for breakfast and lunch.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Property confirms they are implementing guest safety measures
Masks are compulsory at the property
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Caesars Entertainment
Casino-entertainment name brand resorts: Harrah's, Caesars, and Horseshoe
Caesars hotel and casino locations offer luxury and sophistication with great group and meeting space. There is so much to do including taking in a show, shopping, dining, enjoying salon services, taking a swim in the pool and spa, and even golfing based on location
Harrah's hotel and casino locations the best in group getaways, weddings, and business meetings. Full-service spa, fitness facilities, on-site restaurants, nightclub, steam room, swimming pool with cabanas and pool loungers, and dry cleaning/laundry services
Horseshoe hotel and casino locations offer large gambling floors, award-winning dining including a steakhouse, gourmet sandwiches, and buffet, Nightlife lounges and wine bars, and many group and event packages to choose from. There's a little something for everyone
TotalRewards is a free program designed to have members earn points eating, dining, shopping, or staying at any participating resorts and casinos. Get room discounts, free casino play, and exclusive pre-access to select shows. Earn and redeem rewards through all things gaming and entertainment
The Caesars Entertainment highlights above are subject to change without notice.
Seasonality and Projections at Planet Hollywood Resort & Casino
The chart above shows fluctuations of prices for both group/meeting prices and the best individual traveler prices our rate checker could find at the time the group/meeting offer was submitted. The most competitive group discount displayed is 17.1% in the month of March 2020 and the highest average individual rate is $329 in the month of January 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Planet Hollywood Resort & Casino in a month when rates are lower.