Polo Towers by Diamond Resorts

3745 Las Vegas Blvd S, Las Vegas, NV 89109 US near Exit 37 on I-15 (~0.6mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property Near The Cosmopolitan Casino
Cleaning Policy: At Diamond Resorts, the safety of our members, owners, guests and team members is always our top priority. As the situation around the new coronavirus (COVID-19) continues to evolve, we want to assure everyone that our teams are taking steps to make vacationing with us as safe as possible. We are closely following government instructions and guidance from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and local health officials.
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Very Good
4.0/5

Based on 5722 guest reviews

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  • Pool umbrellas
  • Swimming pool
  • Free WiFi
  • Number of outdoor pools - 1
  • Smoke-free property
  • Children's pool
  • Fitness facilities
Select Your Room:
08/14/2022 - 08/15/2022
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11 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Polo Towers by Diamond Resorts

Below are the verified reviews from guests that we have booked recently:
"Average"
Overall Score3.0/ 5
Okay room wasn't cleaned properly still had trash a food from last guest parking not secured.
(Individual traveler, booked 1 room), from US flag
19-Dec-2020 Verified Review, stayed from Fri Dec 18 to Sun Dec 20 2020 at a $86.49 average nightly rate.
"One Bedroom Suite Wonderful"
Overall Score4.0/ 5
We booked a one bedroom suite for a two night stay and it was perfect! The bed was comfortable. The suite was clean and the kitchen was fully stocked with everything we needed to make simple meals (i.e. pots/pans/dishes/cutlery/utensils). We had a wonderful view! The Check in process was efficient although we were immediately directed to the concierge desk for "complimentary information" which was essentially an invitation to listen to Diamond Resorts vacation club sales pitch we declined attending their two hour "breakfast meeting". Otherwise, we would definitely stay at Polo Towers again!
(Individual traveler, booked 1 room), from CA flag
28-Jan-2020 Verified Review, stayed from Wed Jan 22 to Fri Jan 24 2020 at a C$65.10 average nightly rate.
"Excellence"
Overall Score5.0/ 5
Excellence
(Individual traveler, booked 1 room), from US flag
06-Oct-2019 Verified Review, stayed from Fri Sep 27 to Fri Oct 04 2019 at a $87.89 average nightly rate.
"Disrespectful manager puts damper on vacation."
Overall Score2.0/ 5
At check in, the manager said I did not pay for basic king or queen bed. Did not believe I booked online with HotelPlanner. I showed him my reservation printout that I carried from Tampa. He said "sorry", but I would have to have a wall pull out bed (I'm 74) or pay more for an upgrade. He told me to go call HotelPlanner and take it up with them. We had already made many expensive dinner reservations at Bellagio, Wynn, etc and there was a Tech convention in town so we had no other option but to stay. The refrig in our room contained objects from the previous guests. We cleaned it out and expected a maid the next morning. At the end of the 2nd day, we still hadn't seen a maid so reported it to the front desk and finally got it cleaned. No, we did not have a "privacy" placard on the door to discourage maid service. The manager could have been helpful, but chose to treat us poorly. We have been guests in hotels all over the world, including China and Russia, so we were particularly aware of the arrogance of this representative of Las Vegas.
(Individual traveler, booked 1 room), from US flag
13-Jan-2019 Verified Review, stayed from Tue Jan 08 to Fri Jan 11 2019 at a $344.96 average nightly rate.

Summary of Verified Reviews

Rated 87/100 based on reviews from all travelers.

Very good family hotel. Close to Las Vegas Strip. Great rooms in excellent location.

Location

87/100
728 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

Wellness Area

86/100
52 reviews

Awesome wellness and fitness areas.

Room

79/100
986 reviews

Spacious rooms with nice balconies and views, and great kitchenettes. Reasonably clean rooms with standard beds and TV's. Poor quality, old rooms with low rated A/C and furniture. Bathrooms are large but with substandard cleaning. Good minibar.

Service

74/100
686 reviews

Management seems lacking, with badly rated housekeeping, but friendly service. Average reception and service professionalism is typical. Valet service is ok. Booking process is sufficient. Great concierge service. Great hotel security. Room service could have been improved. Shuttle service is ok.

Cleanliness

71/100
379 reviews

Clean hotel facilities. Rooms and pool area moderately clean but bathrooms are poorly cleaned.

WiFi

41/100
18 reviews

Wifi quality could be improved.

Breakfast

4/100
17 reviews

Breakfast can be improved.

Rated 86/100 based on reviews from families.

Great wellness & sports facilities. Spacious bathroom.

Wellness Area

86/100
11 reviews

Great wellness & sports facilities.

Location

86/100
205 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

Room

80/100
267 reviews

Large rooms with great views, decent balconies, and so-so beds. Great kitchenettes and minibars. Outdated room and furniture, and problems with the A/C. Bathrooms are large but with substandard cleaning. Shower can be a problem.

Service

73/100
165 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping. Valet service is ok.

Cleanliness

68/100
102 reviews

Quite clean. Clean hotel facilities. Bathroom needs cleaning.

Value

59/100
86 reviews

Fairly good value for money.

WiFi

38/100
7 reviews

Wifi quality could be improved.

Breakfast

5/100
9 reviews

Breakfast can be improved.

Rated 77/100 based on reviews from couples.

Wonderful sightseeing. Nice balcony.

Location

84/100
33 reviews

Great location, near nice bars and restaurants. Parking is rare.

Room

71/100
40 reviews

Spacious rooms. Beds and balcony are alright.

Cleanliness

70/100
20 reviews

Clean.

Comfort

66/100
20 reviews

Large rooms with average comfort and standard beds.

Service

66/100
29 reviews

Service is average, but very friendly.

Value

61/100
11 reviews

Fairly good value for money.

Vibe

35/100
6 reviews

Vibe is not too good.

Rated 79/100 based on reviews from business travelers.

Spacious rooms. Great location.

Location

86/100
12 reviews

Great location.

Service

74/100
10 reviews

Fantastic service.

Room

69/100
12 reviews

Big, decent rooms.

Comfort

65/100
7 reviews

Rooms are big and moderately comfortable.

Value

63/100
5 reviews

Fairly good value for money.

Rated 70/100 based on reviews from solo travelers.

Fantastic service. Great room.

Location

88/100
12 reviews

Great location.

Service

75/100
14 reviews

Fantastic service.

Room

71/100
15 reviews

Great room.

Value

63/100
8 reviews

Fairly good value for money.

Rated 83/100 based on reviews from all travelers.

Very good family hotel. Close to Las Vegas Strip. Great rooms in excellent location.

Location

89/100
8 reviews

Great location, near nice bars and restaurants.

Room

74/100
10 reviews

Great room.

Comfort

64/100
6 reviews

Comfortable.

Rated 81/100 based on reviews from all travelers.

Very good family hotel. Close to Las Vegas Strip. Great rooms in excellent location.

Location

86/100
657 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

Wellness Area

85/100
50 reviews

Awesome wellness and fitness areas.

Room

79/100
908 reviews

Spacious rooms with nice balconies and views, and great kitchenettes. Reasonably clean rooms with standard beds and TV's. Poor quality, old rooms with low rated A/C and furniture. Bathrooms are large but with substandard cleaning. Acceptable minibar.

Service

74/100
642 reviews

Management seems lacking, with badly rated housekeeping, but friendly service. Average reception and service professionalism is typical. Valet service is ok. Booking process is sufficient. Great concierge service. Great hotel security. Room service could have been improved. Shuttle service is ok.

Cleanliness

71/100
353 reviews

Clean hotel facilities. Rooms and pool area moderately clean but bathrooms are poorly cleaned.

WiFi

41/100
18 reviews

Wifi quality could be improved.

Breakfast

5/100
15 reviews

Breakfast can be improved.

Rated 84/100 based on reviews from families.

Wonderful sightseeing. Great wellness & sports facilities.

Wellness Area

86/100
11 reviews

Great wellness & sports facilities.

Location

85/100
178 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

Room

79/100
236 reviews

Large rooms with great views, decent balconies, and so-so beds. Great kitchenettes and minibars. Bathrooms are large but with substandard cleaning. Outdated room and furniture, and problems with the A/C. Shower can be a problem.

Service

73/100
150 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping. Valet service is ok.

Cleanliness

66/100
94 reviews

Quite clean. Clean hotel facilities. Bathroom needs cleaning.

WiFi

38/100
7 reviews

Wifi quality could be improved.

Breakfast

5/100
7 reviews

Breakfast can be improved.

Rated 75/100 based on reviews from couples.

Nice balcony. Great shopping.

Location

83/100
25 reviews

Great location, near nice bars and restaurants.

Room

71/100
33 reviews

Spacious rooms. Acceptable beds, balconies, and cleanliness.

Cleanliness

68/100
16 reviews

Room cleanliness is acceptable.

Comfort

68/100
17 reviews

Large rooms with average comfort and standard beds.

Service

67/100
25 reviews

Service is average, but very friendly.

Rated 69/100 based on reviews from solo travelers.

Fantastic service. Clean.

Location

88/100
11 reviews

Great location.

Service

75/100
14 reviews

Fantastic service.

Room

71/100
14 reviews

Great room.

Value

63/100
8 reviews

Fairly good value for money.

Rated 76/100 based on reviews from business travelers.

Spacious rooms. Great location.

Location

86/100
11 reviews

Great location.

Service

74/100
10 reviews

Fantastic service.

Room

69/100
12 reviews

Big, decent rooms.

Comfort

65/100
7 reviews

Rooms are big and moderately comfortable.

Value

63/100
5 reviews

Fairly good value for money.

Rated 82/100 based on reviews from all travelers.

Very good family hotel. Close to Las Vegas Strip. Great rooms in excellent location.

Location

90/100
11 reviews

Great location.

Room

75/100
7 reviews

Great room.

Service

72/100
7 reviews

Friendly service.

Value

65/100
6 reviews

Fairly good value for money.

Rated 89/100 based on reviews from all travelers.

Very good family hotel. Close to Las Vegas Strip. Great rooms in excellent location.

Location

91/100
34 reviews

Great location.

Service

75/100
27 reviews

Fantastic service.

Room

73/100
36 reviews

Large, reasonably clean rooms and comfortable beds.

Cleanliness

67/100
17 reviews

Room cleanliness is acceptable.

Value

59/100
16 reviews

Fairly good value for money.

Vibe

45/100
9 reviews

Atmosphere not particularly friendly, giving poor vibes.

Rated 89/100 based on reviews from families.

Great room. Fantastic service.

Location

88/100
15 reviews

Great location.

Room

77/100
14 reviews

Great room.

Service

75/100
7 reviews

Fantastic service.

Cleanliness

73/100
6 reviews

Clean.

Comfort

73/100
5 reviews

Very comfortable.

Value

59/100
6 reviews

Fairly good value for money.

Review Semantics by TrustYou

Property Description

Located in Las Vegas (Las Vegas Strip), Polo Towers by Diamond Resorts is a 5-minute walk from Miracle Mile Shops and 12 minutes by foot from T-Mobile Arena. This eco-friendly aparthotel is 1.1 mi (1.8 km) from High Roller and 2.3 mi (3.7 km) from Allegiant Stadium.

Grab a bite from the grocery/convenience store serving guests of Polo Towers by Diamond Resorts.

Make yourself at home in one of the 829 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Conveniences include safes and desks, and housekeeping is provided on a limited basis.

Distances are displayed to the nearest 0.1 mile and kilometer.

The Cosmopolitan Casino - 0.4 km / 0.2 mi
Miracle Mile Shops - 0.4 km / 0.3 mi
Dolby Live - 0.5 km / 0.3 mi
The Park - 0.5 km / 0.3 mi
Bellagio Casino - 0.6 km / 0.4 mi
Tropicana Las Vegas Casino - 0.9 km / 0.5 mi
T-Mobile Arena - 1 km / 0.6 mi
OYO Hotel and Casino - 1.3 km / 0.8 mi
LINQ Promenade - 1.4 km / 0.8 mi
Excalibur Casino - 1.4 km / 0.9 mi
Casino at Luxor Las Vegas - 1.5 km / 0.9 mi
High Roller - 1.8 km / 1.1 mi
Wild Wild West Casino - 1.9 km / 1.2 mi
Madame Tussauds Las Vegas - 1.9 km / 1.2 mi
Mandalay Bay Casino - 2 km / 1.2 mi

The nearest airports are:
Harry Reid Intl. Airport (LAS) - 4.7 km / 2.9 mi
Henderson, NV (HSH-Henderson Executive) - 20.1 km / 12.5 mi
Boulder City, NV (BLD-Boulder City Municipal) - 38.7 km / 24.1 mi

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.

Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 10:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Wheelchair accessible
  • Pool umbrellas
  • Swimming pool
  • Free WiFi
  • Number of outdoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • Luggage storage
  • Grocery/convenience store
  • Business center
  • Total number of rooms - 829
  • Number of floors - 22
  • Professional property host/manager
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Parking height restrictions apply
  • 24-hour front desk
  • Barbecue grill(s)
  • Smoke-free property
  • Laundry facilities
  • Children's pool
  • Elevator
  • Fitness facilities
  • Valet parking (surcharge)
  • ATM/banking
  • Wheelchair accessible path of travel
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

LAS

Local Shuttle Info: n/a

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

No Pets

Parking Info

included in resort fee

Internet / WiFI

included in resort fee

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 37.36 per night (rates may vary)
  • Valet parking fee: USD 20.00 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 37.36 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Laundry facilities

We have included all charges provided to us by the property.

  • Pool access available from 8:00 AM to 9:00 PM.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

At Diamond Resorts, the safety of our members, owners, guests and team members is always our top priority. As the situation around the new coronavirus (COVID-19) continues to evolve, we want to assure everyone that our teams are taking steps to make vacationing with us as safe as possible.We are closely following government instructions and guidance from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and local health officials.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

Seasonality and Projections at Polo Towers by Diamond Resorts

Rate fluctuations of Polo Towers by Diamond Resorts

The chart above shows fluctuations of prices for both group rates and the best individual traveler prices our system could find at the time the group/meeting bid was placed. The lowest group/meeting rate displayed is 15.5% in the month of November 2020 and the highest average individual rate is $272 in the month of May 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Polo Towers by Diamond Resorts in a month when rates are lower.

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