Location is ok. Not great access by car, with poorly rated parking. Great sightseeing and not far from the city centre. Affordable parking. Restaurants & bars in the area are ok. Near to public transport and the airport. Close to business sites.
Poor bar with subpar drinks. The bar needs better service.
Unprofessional, low rated restaurant service. Complaints about housekeeping and reception. Complaints about management, but acceptably friendly staff. Recreation staff is nice. Hotel security can be an issue. Room service could have been improved. Booking process should be better organized. Valet service could be better. Great childcare. The bar needs better service. Shuttle service can be an issue. Concierge service could be more helpful. Laundry service can be improved. Tour guide could be nicer.
Guests complain about the dining, with a poor menu and high prices. Complaints about restaurant cleanliness, sides, and desserts. Delicious beef dishes & steak. Pizza is ok. Snacks are ok. Bad poultry dishes. No good fish & seafood. Bad Vegetarian Food.
Wifi quality could be improved.
Poor beds, with complaints about A/C and noise. Large rooms with typical bathrooms.
Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is fairly plain. Awesome for families. Good choice for a city trip. Good casino hotel.
Breakfast is reasonably priced, but not exceptional.
Outdated, rooms with poor cleanliness and maintenance. Mediocre sized, poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Spacious rooms with subpar beds and A/C. Shower can be a problem. Average view.
Facilities in need of refurbishment. Elevator in need of updating. Nice grounds with great facilities for kids. Poorly reviewed entrance area and poor handicap accessibility. Architecture not so nice. Smoking area is not nice. Outdoor sports facilities are ok.
Poorly reviewed fitness area.
Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dirty in the dining and pool areas.