Location
Location is ok. Parking is good and affordable. Wonderful sightseeing. Reasonably central, with shopping somewhat close by. Limited choice of restaurants & bars in the area. Reasonably accessible by car. Good access to airport.
Value
Fairly good value for money. Pricey breakfast and dining. Free internet. Beverages could be cheaper.
WiFi
WiFi is good value. Wifi quality could be improved.
Service
Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Hotel security can be an issue. Booking process should be better organized. Great valet service. Room service could have been improved. Recreation staff is nice. Bar service is acceptable. Concierge service could be more helpful. Shuttle service can be an issue. Pool/beach service is ok.
Room
Older, poorly maintained rooms with poorly rated furniture, although views are nice. Rooms okay sized, but poorly cleaned with subpar beds. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.
Pool
Pool should be renewed.
Comfort
Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.
Cleanliness
Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.
Breakfast
Some complaints about quality and price of breakfast.
Beach
Beach is not so nice. No good beach sports.