Location
Great location. Parking is rare. Central location with great sightseeing, dining out and shopping. Standard parking prices.
Service
Complaints about management, but acceptably friendly staff. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Service acceptably professional, but bar staff is not great. Room service could have been improved. Hotel security is ok. Recreation staff is nice. Booking process should be better organized. Valet service could be better. Concierge service could be more helpful. Shuttle service can be an issue.
WiFi
WiFi is good value. Wifi quality could be improved.
Comfort
Mediocre comfort, room sizes and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.
Room
Acceptably sized but not well cleaned rooms. Mediocre sized, poorly cleaned bathrooms. Badly maintained rooms with poor minibars and kitchenettes. Decent rooms with okay views and beds. Shower can be a problem. Below average furnishing, balconies, and A/C.
Amenities
Unimpressive grounds and mediocre building. Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture. Smoking area is not nice. Good handicap accessible facilities. Good outdoor sports facilities.
Value
Fairly good value for money. Pricey breakfast and dining. Free internet.
Cleanliness
Moderately clean hotel facilities. Problems with cleanliness in rooms, bathrooms, and pool area. Clean dining area.
Pool
Pool in need of cleaning.
Wellness Area
Poorly reviewed fitness area.
Breakfast
Some complaints about quality and price of breakfast.