The Orleans Hotel & Casino

4500 West Tropicana Ave, Las Vegas, NV 89103 US near Exit 37 on I-15 (~1.2mi)

View Map Reservations: +1-800-760-7718

3.5 Star Property

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Very Good

4.0/5

Based on 6537 guest reviews

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We have an outdoor pool
The Avg. Group Discount is 42.5%!
Gym / Fitness Center Available
1885 sleeping rooms in hotel
21 floors in hotel
56 suites in hotel
Check in: 3:00 pm
Group booking rating of 10.0/10
17 meeting rooms in property

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07/06/2022 - 07/07/2022

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5 bookings in the last 48 hours

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The Orleans Hotel & Casino

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Verified Reviews of The Orleans Hotel & Casino

Below are the verified reviews from guests that we have booked recently:

"My stay there was good."

Overall Score4.0/ 5

I had good time. My hotel stay was good.

Bryan P. (Individual traveler, booked 1 room), from

07-May-2022 Verified Review, stayed from Sun Apr 24 to Mon Apr 25 2022 at a $70.99 average nightly rate.

"Above average! "

Overall Score4.0/ 5

Above average hotel! Very friendly, helpful, caring and courteous staff.

John C. (Individual traveler, booked 1 room), from

01-May-2022 Verified Review, stayed from Mon Apr 25 to Fri Apr 29 2022 at a $73.99 average nightly rate.

"Pleasant Stay"

Overall Score4.0/ 5

Nice room. Okay bed, comfortable and quiet.

Teresa M. (Individual traveler, booked 1 room), from

26-Apr-2022 Verified Review, stayed from Fri Apr 22 to Sun Apr 24 2022 at a $121.99 average nightly rate.

"Just one complaint."

Overall Score3.0/ 5

The water in the bathtub would not drain properly and had to stand in dirty water as I showered.

Marcos V. (Individual traveler, booked 1 room), from

26-Apr-2022 Verified Review, stayed from Fri Apr 22 to Sun Apr 24 2022 at a $113.98 average nightly rate.

"Nice room, service people were fast and friendly."

Overall Score4.0/ 5

Housekeeping and valet services were all very good. Nice room, service people were fast and friendly.

Carl H. (Individual traveler, booked 1 room), from

26-Apr-2022 Verified Review, stayed from Fri Apr 22 to Sun Apr 24 2022 at a $98.99 average nightly rate.

"Smoke smell was strong in the air prevented me from dining in the hotel."

Overall Score4.0/ 5

Okay

Ruth H. (Individual traveler, booked 1 room), from

23-Apr-2022 Verified Review, stayed from Thu Apr 21 to Sat Apr 23 2022 at a $64.99 average nightly rate.

"Good but disappointing."

Overall Score3.0/ 5

My family and I decided to stay the night in Vegas on our move from CA to Utah. We’ve stayed at many Vegas hotels before but never the Orleans. I booked this hotel after seeing pictures of the kids zone play area and the pool. I thought our daughters would have a great night before heading to our new home. Unfortunately after I booked the nonrefundable room, we found out that the kids zone area was closed and the pool area closed at 5pm. We didn’t make it to the hotel until 8pm and unfortunately they said the pool area was closed. Since the kids zone was closed also, we thought we would try the arcade. After valet, unloading, the bell hop and getting kids ready it was 9:30pm. I tried using the room phone multiples times for the front desk, the bell hop and the housekeeping but each time I was given a busy signal. So I called from my cellphone and was connected right away. I told the front desk about the phone not working and that it was just kind of an inconvenience to not have the use of the hotel room phone. Anyways, We rushed out of the room after seeing the coupon given from the front desk saying “only good till 10pm”. We asked for directions from multiple employees to the arcade and ended up at the bowling lanes and then finally found the arcade at 10:05pm. Initially the employee said we couldn’t use the coupon but then after seeing our disappointment said he could do $5. We were very happy about that and ended up spending about $50 more. Unfortunately, we just had a limited amount of time and didn’t get to have access to the amenities we would have liked to use since we also had to leave early in the morning and the pool didn’t open until 10am. I’m sure we will be back in Vegas and would like to try another stay for longer and hopefully the kids zone will be open and pool hours extended or at least open earlier since kids wake up early. Not a terrible stay but could use a few adjustments to making families stay more enjoyable.

Ashley B. (Individual traveler, booked 1 room), from

28-Mar-2022 Verified Review, stayed from Sat Mar 26 to Sun Mar 27 2022 at a $126.08 average nightly rate.

"Always Enjoy Our Stay Here"

Overall Score4.0/ 5

I always enjoy our stay here.

Steve T. (Individual traveler, booked 1 room), from

21-Mar-2022 Verified Review, stayed from Wed Mar 09 to Sun Mar 13 2022 at a $123.24 average nightly rate.

"Not my best stay."

Overall Score2.0/ 5

It looked dirty and the coffee thing was broken and dirty.

Trina P. (Individual traveler, booked 1 room), from

10-Jan-2022 Verified Review, stayed from Sun Jan 09 to Mon Jan 10 2022 at a $121.99 average nightly rate.

"Very Unsatisfied"

Overall Score4.0/ 5

I have reserved the hotel over the phone and paid it as well, I made sure the charges will be it and no more than that and she confirmed, but they charge me extra fees at the property with out my knowledge, so that was very unprofessional feeling to me. Then my room was not clean, the bathroom sink was dirty I even took a picture and ask for housekeeping, they didn't shop until I called again, how could you not make the room ready before someone enters it, anyway that was my first time and sure will be my last time.

Mhretab G. (Individual traveler, booked 1 room), from

08-Jan-2022 Verified Review, stayed from Wed Jan 05 to Thu Jan 06 2022 at a $42.99 average nightly rate.

"Your hotel stole my credit card number."

Overall Score2.0/ 5

After checking out of your hotel I found that my credit card was used in the gift shop for a purchase of over $200.

Michael B. (Individual traveler, booked 1 room), from

29-Dec-2021 Verified Review, stayed from Fri Dec 24 to Mon Dec 27 2021 at a $86.99 average nightly rate.

"Clean. Courteous Staff."

Overall Score5.0/ 5

I have always like The Orleans. Staff is courteous.

Lora A. (Individual traveler, booked 1 room), from

22-Nov-2021 Verified Review, stayed from Wed Nov 17 to Fri Nov 19 2021 at a $28.99 average nightly rate.

"I live in SOCAL this must be my 100th stay."

Overall Score5.0/ 5

I once was going to buy a condo in Vegas we came up here so often but why do that when you can just stay at the Orleans. The prices have gone way up and I am totally dissatisfied with the way EXPERIAN tricked me into their web site when I thought I was dealing directly with the Orleans. I tried to change my reservations but I was unable to contact Experian and finally they just gave me a chat # and when I tried that and they told me that my reservation # was unknown. The had already charged my credit card weeks before I checked it to the Orleans and after I called my COSTCO Visa CC they told me that Experian, or anyone for that matter is not suppose to charge my CC until I checked into the Hotel. Then I called the Orleans and they told me I needed to deal with experian because I made the reservation with them So I came up anyway not knowing if I had a reservation or not. Minutes before I checked in I finally got a text from experian telling me that I had the reservation, I was very disapointed. I had called the FRONT desk at the Orleans and they were to ones that told me that I had unknowingly booked with experial and after I started to contact them all I got was the BS run around as described above NOT GOOD AT ALL C DENERO 951 485 4225.

Charles N. (Individual traveler, booked 1 room), from

04-Nov-2021 Verified Review, stayed from Wed Nov 03 to Fri Nov 05 2021 at a $119.99 average nightly rate.

"Excellent"

Overall Score5.0/ 5

we had a great time and great people at the hotel.

Claudio O. (Individual traveler, booked 1 room), from

04-Nov-2021 Verified Review, stayed from Sat Jul 10 to Mon Jul 12 2021 at a $129.59 average nightly rate.

"Great deal on a hotel."

Overall Score4.0/ 5

The location was pretty close to the strip! The hotel itself was pretty nice. Of course with a casino inside, the smoke smell can be pretty intense. But overall we were satisfied with our stay.

Shad W. (Individual traveler, booked 1 room), from

19-Oct-2021 Verified Review, stayed from Fri Oct 15 to Sun Oct 17 2021 at a $99.49 average nightly rate.

"Handicapped Room"

Overall Score4.0/ 5

I was happy with the room overall. I did not like the bed. Seemed s little too low. The bath was perfect. Everything including towels were within easy reach.

Lee E. (Individual traveler, booked 1 room), from

14-Oct-2021 Verified Review, stayed from Mon Oct 11 to Tue Oct 12 2021 at a $60.99 average nightly rate.

"Good for the price!"

Overall Score4.0/ 5

Rooms were spacious.

Antonio H. (Group coordinator, booked 2 rooms), from

06-Sep-2021 Verified Review, stayed from Fri Sep 03 to Sun Sep 05 2021 at a $123.99 average nightly rate.

"King size bed not avilable,pillows flat,air conditioner rattled loudly.front desk check in rude."

Overall Score3.0/ 5

Poor.

Elvira E. (Individual traveler, booked 1 room), from

23-Aug-2021 Verified Review, stayed from Wed Aug 18 to Sat Aug 21 2021 at a $74.99 average nightly rate.

"Nice Personnel"

Overall Score3.0/ 5

Security and Maintenance personnel very nice. Front desk was either too busy because their customer service was not as nice.

Ignacia C. (Individual traveler, booked 1 room), from

14-Jul-2021 Verified Review, stayed from Sat Jul 10 to Mon Jul 12 2021 at a $129.59 average nightly rate.

"Great restaurants, fun machines, love the theater option."

Overall Score4.0/ 5

Have been coming here for many years and love your hotel and casino. Only have one suggestion which is a shuttle service to and from the airport. This would put the cherry on top of my Sunday??.

Gary C. (Individual traveler, booked 1 room), from

06-Jul-2021 Verified Review, stayed from Tue Jun 29 to Thu Jul 01 2021 at a $35.33 average nightly rate.

"The atmosphere was great and relaxing."

Overall Score3.0/ 5

Great

Reginald E. (Individual traveler, booked 1 room), from

17-Feb-2021 Verified Review, stayed from Sat Feb 13 to Mon Feb 15 2021 at a $56.99 average nightly rate.

"I love the services we got from there."

Overall Score5.0/ 5

I would recommend this hotel to everyone.

Patricia D. (Individual traveler, booked 1 room), from

15-Feb-2021 Verified Review, stayed from Fri Feb 12 to Sat Feb 13 2021 at a $55.99 average nightly rate.

"It was very clean and comfortable."

Overall Score5.0/ 5

We will be back.

Heidi L. (Individual traveler, booked 1 room), from

15-Feb-2021 Verified Review, stayed from Mon Jan 18 to Tue Jan 19 2021 at a $36.99 average nightly rate.

"Great place to vacation."

Overall Score5.0/ 5

Enjoyed the pool,no drama,wish more restaurants were open,staff were great,met my expectations.Johnny.

John H. (Individual traveler, booked 1 room), from

22-Aug-2020 Verified Review, stayed from Tue Aug 18 to Wed Aug 19 2020 at a $28.92 average nightly rate.

"Good price. Great customer service."

Overall Score4.0/ 5

Thanks!

Punipuao P. (Individual traveler, booked 1 room), from

18-Aug-2020 Verified Review, stayed from Wed Aug 12 to Sat Aug 15 2020 at a $38.39 average nightly rate.

"Employees great. The hidden fees/ deposit."

Overall Score3.0/ 5

Hotel/ emplotees great but the charge of deposit came to a surprise. I paid full online aware of sdditionsl taxes but no notification or receipt of deposit charge.

Angelica G. (Individual traveler, booked 1 room), from

04-Aug-2020 Verified Review, stayed from Fri Jul 31 to Sun Aug 02 2020 at a $44.52 average nightly rate.

"Unfriendly front desk. Waiters housekeeping were great."

Overall Score3.0/ 5

Drains run very slow. Smoke in non smoking room.

Linda E. (Individual traveler, booked 1 room), from

04-Aug-2020 Verified Review, stayed from Mon Aug 03 to Tue Aug 04 2020 at a $31.70 average nightly rate.

"Very Disappointed"

Overall Score1.0/ 5

I haven’t get my deposit redound is been more then a week.

Norma S. (Individual traveler, booked 1 room), from

06-Jul-2020 Verified Review, stayed from Fri Jun 26 to Mon Jun 29 2020 at a $42.98 average nightly rate.

"Easy, Clean and affordable."

Overall Score5.0/ 5

It was easy to book and when I got there to register and grab my keys, it was also a smooth transition. Place was very clean and the service was really polite and responsive. Planning on going again.

Emmanuel T. (Individual traveler, booked 1 room), from

17-Mar-2020 Verified Review, stayed from Fri Mar 13 to Sun Mar 15 2020 at a $80.61 average nightly rate.

"Very clean and nice hotel."

Overall Score4.0/ 5

I enjoy staying at Orleans, the rooms are clean and good size. The staff are very nice to deal with if there is problem they want to solve it. The food served in the various places in the hotel is good and reasonably priced. Thank you.

Ron T. (Individual traveler, booked 1 room), from

12-Mar-2020 Verified Review, stayed from Thu Mar 05 to Mon Mar 09 2020 at a $80.20 average nightly rate.

"Pillow"

Overall Score4.0/ 5

The pillows were very flat other then that the stay was good hope to see you in August.

Lorenzo S. (Individual traveler, booked 1 room), from

01-Mar-2020 Verified Review, stayed from Sat Feb 29 to Sun Mar 01 2020 at a $88.00 average nightly rate.

"Was wanting to cancel third night as my only ride was leaving and no one would help me. not used to "

Overall Score3.0/ 5

I was disappointed in the help I got to try to cancel my room for third night as I am from Kansas and my only ride was leaving on Sunday. They kept saying go on the internet. I had left my paper work in the motel back in Wichita. I am on a fixed income so very upset. Other than that I enjoyed my stay as I had 14 family members come and eat at the hotel in honor of my granddaughter taking first in Jamz. The rooms was clean and very nice except for bathroom door. Wanted to give a shout out to a hostess at the Medley Buffet that realized how bad I was hurting and got me a chair to sit in. Can't remember her name but truly appreciated it.

Ora W. (Individual traveler, booked 1 room), from

20-Feb-2020 Verified Review, stayed from Fri Feb 14 to Mon Feb 17 2020 at a $188.61 average nightly rate.

"Great"

Overall Score4.0/ 5

The hotel was clean and had great amenities. My only negative was our bathroom sliding door was very noisy.

Nicole C. (Individual traveler, booked 1 room), from

20-Feb-2020 Verified Review, stayed from Fri Feb 14 to Tue Feb 18 2020 at a $155.25 average nightly rate.

"Room was great but bathroom sink still had shaving clippings in them."

Overall Score4.0/ 5

Other than bathroom sink everything else was nice.

Kevan H. (Individual traveler, booked 1 room), from

17-Feb-2020 Verified Review, stayed from Wed Feb 12 to Thu Feb 13 2020 at a $31.34 average nightly rate.

"Customer Service"

Overall Score1.0/ 5

Not satisfied whatsoever Room requests not met and no resolution was offered. Spoke to a manager and was given the same answer. Will not be utilizing this method for booking again.

Phillip J. (Individual traveler, booked 1 room), from

14-Feb-2020 Verified Review, stayed from Fri Feb 14 to Sat Feb 15 2020 at a $118.29 average nightly rate.

"Disappointed"

Overall Score3.0/ 5

The only amenity that I needed. the pool. it was closing most of the days between 8 8:45 pm due to short staff. Extremely disappointed.

Paraskevi V. (Individual traveler, booked 1 room), from

23-Aug-2019 Verified Review, stayed from Mon Aug 12 to Wed Aug 21 2019 at a $65.10 average nightly rate.

"Awesome Experience"

Overall Score5.0/ 5

Room was nice and it wasnt too crowded or too smokey in the casino. Good restaurants too.

Elana Z. (Individual traveler, booked 1 room), from

18-Jun-2019 Verified Review, stayed from Sat Jun 15 to Sun Jun 16 2019 at a $128.09 average nightly rate.

"Five"

Overall Score4.0/ 5

It’s Okay

Mark R. (Group coordinator, booked 2 rooms), from

13-Apr-2019 Verified Review, stayed from Fri Apr 12 to Sun Apr 14 2019 at a $165.34 average nightly rate.

"Hotel could use Community microwaves on several floors."

Overall Score4.0/ 5

Hotel is a great place, great food. Always too much to eat. Need plaves to reheat leftovers.

Betty B. (Individual traveler, booked 1 room), from

30-Mar-2019 Verified Review, stayed from Tue Mar 26 to Sat Mar 30 2019 at a $92.38 average nightly rate.

"Ok. Good Bargin."

Overall Score3.0/ 5

Hotel was fine. The slot machines could have been a little friendlier. Overall a good bargin for what we needed.

Cary H. (Individual traveler, booked 1 room), from

30-Nov-2018 Verified Review, stayed from Mon Nov 26 to Wed Nov 28 2018 at a $47.52 average nightly rate.

"Nice Stay"

Overall Score4.0/ 5

Clean room for a great value. Great specials in the restaurants and enjoyed some midnight bowling. Will definitely return.

Marilynn M. (Individual traveler, booked 1 room), from

24-Oct-2018 Verified Review, stayed from Sun Oct 21 to Mon Oct 22 2018 at a $47.52 average nightly rate.

"Great and Affordable"

Overall Score5.0/ 5

We stayed one night on a trip west. Check in was fast and went smoothly, even getting there after 11 PM. The staff was friendly and the room was clean, quiet and comfortable. There were plenty of places to eat that night and in the morning. The only drawback was that the casino was a little smoky but not unexpected. Valet parking is available, but we self-parked and were able to find a place without too much trouble.

Brenda M. (Individual traveler, booked 1 room), from

11-Aug-2014 Verified Review, stayed from Tue Aug 05 to Wed Aug 06 2014 at a $33.60 average nightly rate.

"Nice Room"

Overall Score5.0/ 5

Comfortable room, provided every thing I needed. Will stay there again.

Gregory B. (Individual traveler, booked 1 room), from

06-Jun-2014 Verified Review, stayed from Sun Jun 01 to Tue Jun 03 2014 at a $39.34 average nightly rate.

"Three Night Stay"

Overall Score4.0/ 5

We have spent three nights in a very spacious, comfortable and very clean room. The beds are wonderful, firm without being hard. We also had diinner in the coffee shop. Good food and good service.

Theresa K. (Individual traveler, booked 1 room), from

01-May-2014 Verified Review, stayed from Tue Apr 29 to Fri May 02 2014 at a $45.00 average nightly rate.

"Nice Hotel Stay"

Overall Score4.0/ 5

Had a very nice hotel stay. Our room was spacious and clean. Hotel staff very helpful and professional at all times. With so much to do in the hotel/casino, there was no need to leave the hotel at all; great restaurants, bowling, movie theater, arcade, gift shop, etc. I like this hotel because it is not on the strip but close enough. Would recommend this hotel for people with families as there are things to do for children. Would love to stay here again the next time I visit Vegas.

Thompson L. (Individual traveler, booked 1 room), from

16-Feb-2014 Verified Review, stayed from Mon Feb 10 to Fri Feb 14 2014 at a $43.75 average nightly rate.

Summary of Verified Reviews

Very Good

Summary of 9,477 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 85/100 based on reviews from all travelers.

Very good for traveling with friends. Close to Chinatown. Good for sightseeing with nearby parking areas. Great pool.

Location

85/100

762 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Great accessibility by car with affordable parking.

Wellness Area

83/100

153 reviews

Awesome wellness and fitness areas.

Pool

83/100

228 reviews

Clean pool area.

Amenities

77/100

938 reviews

Great outdoor sports facilities and impressive hotel buildings. Subpar entrance area and older facilities, but wonderful grounds. Beautiful architecture. Well-suited elevator. Smoking area is ok. Good meeting & event facilities. Handicap accessible facilities are all right. Nice kids facilities.

Service

75/100

1381 reviews

Management seems lacking, with badly rated housekeeping, but friendly service. Acceptably professional staff and mediocre bar service. Great hotel security. Room service is average. Good restaurant service. Good shuttle service. Great valet service. Recreation staff is nice. Booking process should be better organized. Good pool/beach service.

Breakfast

66/100

26 reviews

Breakfast is average.

Cleanliness

62/100

860 reviews

Moderately clean hotel facilities. Bathroom needs cleaning. Pool and dining areas are clean.

Room

61/100

1558 reviews

Well-sized, typical rooms with mediocre beds. Inadequate minibars in older, poorly-maintained rooms. Bathrooms are large but with substandard cleaning. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

WiFi

57/100

25 reviews

Regular internet service. Wifi quality could be improved.

Rated 79/100 based on reviews from families.

Beautiful architecture. Well-suited elevator.

Wellness Area

81/100

27 reviews

Awesome wellness and fitness areas.

Location

81/100

145 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Great accessibility by car with affordable parking.

Service

73/100

305 reviews

Friendly service and great reception. Restaurant service and general service expertise is OK, but housekeeping is poor. Great hotel security. Room service is average. Great valet service. Recreation staff is nice. Good shuttle service.

Room

51/100

421 reviews

Old, poorly maintained rooms with insufficient A/C. Spacious but poorly cleaned bathrooms and rooms, with beds with comfort issues. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Cleanliness

51/100

236 reviews

Quite clean. Rooms and bathrooms are untidy, but pool area is clean.

WiFi

45/100

5 reviews

Complaints about WiFi.

Rated 81/100 based on reviews from business travelers.

Accessible parking. Spacious rooms.

Location

86/100

11 reviews

Great location and easy parking.

Service

75/100

21 reviews

Friendly service and great reception.

Value

72/100

17 reviews

Best value for money.

Cleanliness

63/100

23 reviews

Cleanliness is lacking in rooms and bathrooms.

Room

58/100

46 reviews

Rooms spacious and relatively tidy. Badly maintained rooms, with poor A/C and unclean bathrooms.

Rated 80/100 based on reviews from all travelers.

Very good for traveling with friends. Close to Chinatown. Good for sightseeing with nearby parking areas. Great pool.

Location

85/100

753 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Great accessibility by car with affordable parking.

Wellness Area

83/100

153 reviews

Awesome wellness and fitness areas.

Pool

83/100

222 reviews

Clean pool area.

Amenities

77/100

927 reviews

Service

75/100

1348 reviews

Breakfast

63/100

25 reviews

Breakfast is average.

Cleanliness

63/100

841 reviews

Moderately clean hotel facilities. Bathroom needs cleaning. Pool and dining areas are clean.

Room

61/100

1527 reviews

Average rooms with standard beds. Large rooms but maintenance and A/C are lacking. Bathrooms are large but with substandard cleaning. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

WiFi

57/100

25 reviews

Regular internet service. Wifi quality could be improved.

Rated 78/100 based on reviews from families.

Beautiful architecture. Well-suited elevator.

Wellness Area

81/100

27 reviews

Awesome wellness and fitness areas.

Location

81/100

143 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Great accessibility by car with affordable parking.

Service

73/100

296 reviews

Cleanliness

52/100

230 reviews

Quite clean. Rooms and bathrooms are untidy, but pool area is clean.

Room

51/100

415 reviews

WiFi

45/100

5 reviews

Complaints about WiFi.

Rated 74/100 based on reviews from business travelers.

Accessible parking.

Location

86/100

11 reviews

Great location and easy parking.

Service

75/100

21 reviews

Friendly service and great reception.

Value

72/100

17 reviews

Best value for money.

Cleanliness

63/100

23 reviews

Cleanliness is lacking in rooms and bathrooms.

Room

57/100

45 reviews

Rooms spacious and relatively tidy. Badly maintained rooms, with poor A/C and unclean bathrooms.

Rated 86/100 based on reviews from all travelers.

Very good for traveling with friends. Close to Chinatown. Good for sightseeing with nearby parking areas. Great pool.

Location

85/100

6 reviews

Great location.

Service

78/100

30 reviews

Fantastic service.

Vibe

66/100

23 reviews

OK vibe and a friendly atmosphere.

Cleanliness

57/100

18 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

Room

50/100

21 reviews

Clean enough, but low rated, rooms.

Rated 79/100 based on reviews from families.

Fantastic service.

Service

73/100

8 reviews

Fantastic service.

Cleanliness

55/100

5 reviews

Quite clean.

Customer Reviews of The Orleans Hotel & Casino

Property Description

With a stay at The Orleans Hotel & Casino in Las Vegas, you'll be steps from Orleans Arena and a 3-minute drive from Tropicana Las Vegas Casino. This casino resort is 1.7 mi (2.7 km) from T-Mobile Arena and 1.7 mi (2.8 km) from Excalibur Casino.

Grab a bite to eat at one of the resort's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Stay in one of 1886 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Orleans Arena - 0.1 km / 0.1 mi
Wild Wild West Casino - 2.3 km / 1.5 mi
Gold Coast Casino - 2.5 km / 1.6 mi
Allegiant Stadium - 3 km / 1.9 mi
Casino at the Rio All-Suite Hotel - 3.2 km / 2 mi
Casino at Luxor Las Vegas - 3.5 km / 2.2 mi
Excalibur Casino - 3.5 km / 2.2 mi
The Cosmopolitan Casino - 3.5 km / 2.2 mi
Bellagio Casino - 3.7 km / 2.3 mi
Mandalay Bay Casino - 3.7 km / 2.3 mi
Miracle Mile Shops - 3.8 km / 2.3 mi
Tropicana Las Vegas Casino - 3.8 km / 2.4 mi
The Park - 4 km / 2.5 mi
Dolby Live - 4 km / 2.5 mi
T-Mobile Arena - 4 km / 2.5 mi

The nearest airports are:
Harry Reid Intl. Airport (LAS) - 6.5 km / 4 mi
Henderson, NV (HSH-Henderson Executive) - 19 km / 11.8 mi
Boulder City, NV (BLD-Boulder City Municipal) - 44.1 km / 27.4 mi

The preferred airport for The Orleans Hotel & Casino is Harry Reid Intl. Airport (LAS).

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Las Vegas? This resort has facilities measuring 40000 square feet (3716 square meters), including conference space. Free valet parking is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a spa tub. Additional amenities at this resort include babysitting (surcharge), an arcade/game room, and gift shops/newsstands.

Amenities / Features

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Gift shops or newsstand
Dry cleaning/laundry service
Babysitting or childcare (surcharge)
Number of slot machines - 2443
Number of VIP gaming rooms - 1
Conference space size (meters) - 3716
Number of gaming tables - 60
Casino floor size square feet - 137000
Number of bars/lounges - 4
Designated smoking areas
Number of spa tubs - 1
Number of poolside bars - 1
Number of outdoor pools - 1
In-room accessibility
Wheelchair accessible parking
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Casino floor size square meters - 12728
Wheelchair-accessible lounge
Multilingual staff
Handrails in stairways
Electric car charging station
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Casino
Elevator
Fitness facilities
Banquet hall
Wheelchair accessible (may have limitations)
Ballroom

Total number of rooms - 1886
Number of floors - 21

Professional property host/manager
Car recommended

Wheelchair-accessible concierge desk
Meeting rooms
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Arcade/game room
Spa treatment room(s)
Well-lit path to entrance
Stair-free path to entrance
Full-service spa
Wedding services
Supervised childcare/activities (surcharge)
Off-street parking
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 10
Spa services on site
Hiking/biking trails nearby
Children's pool
Sauna
Steam room
Free self parking
Conference space
Free valet parking
Hair salon
ATM/banking
Wheelchair accessible path of travel
Conference space size (feet) - 40000

Airport & Shuttle Information

Mccarran International Airport is located approx. 4 miles from The Orleans. Taxi's, shuttle buses, sedans and limos are available for transportation to the hotel.

Local Shuttle Info: Complimentary shuttle to Gold Coast and Las Vegas Blvd & Flamingo daily from 9:00 a.m. to 12:30 a.m.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Sorry, no pets.

Parking Info

complimentary parking

Internet / WiFI

part of the resort fee

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Early check-in fee: USD 25 (subject to availability)
Late check-out is available for a fee (subject to availability, amount varies)
Refrigerator fee: USD 15 per day
Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

Deposit: USD 100 per stay
Resort fee: USD 39.54 per accommodation, per night

The resort fee includes:

Fitness center access
Business center/computer access
Internet access
Phone calls
In-room safe
In-room coffee
Parking

We have included all charges provided to us by the property.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
A car is recommended for transportation to and from this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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