Palms Casino Resort

4321 W Flamingo Rd, Las Vegas, NV 89103 US near Exit 38b a on I-15 (~0.8mi)
View Map Reservations: +1-800-760-7718
4.5 Star Property Near Casino at the Rio All-Suite Hotel
Cleaning Policy: THE HEALTH AND SAFETY OF OUR TEAM MEMBERS AND GUESTS IS OUR NUMBER ONE PRIORITY. TEMPERATURE SCREENING Station Casinos currently intends to screen both employees and guests at its resort properties. With respect to guest entry, entry points to these properties may be restricted, and thermal screening or other methods used to screen for elevated temperatures will be placed at each entry point to the resort. Guests confirmed to have a temperature over 100.4° F (38°C) will not be allowed entry to the property and will be directed towards appropriate medical care. Team members at all properties will be screened for elevated temperatures at the start of each shift. Team members confirmed to have a temperature over 100.4°F (38°C) will not be allowed entry to the property and will be directed towards appropriate medical care. PHYSICAL DISTANCING that are not part of their party while standing in lines, using elevators or moving around the property.
Select Your Room:
12/03/2022 - 12/04/2022
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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Palms Casino Resort

Below are the verified reviews from guests that we have booked recently:
"Horrible Experience"
Overall Score1.0/ 5
Checked in to a room that smelled like smoke and urine. We were able to change..then we came across no not water allll night and morning. Had to take ice cold ?. Due to that are now with a cold. When requested for our bags a lady took info and never had out bags sent up. After waiting 30 mi called back and was advised no request was put in. We were able to speak with a manager at time of check out who gave us a free room to use and took off resort fee. Overall horrible experience but the manager helped by giving a free room to use within a year. Skeptical of staying again but I will try one more time.
(Individual traveler, booked 1 room), from US flag
16-Aug-2022 Verified Review, stayed from Fri Aug 12 to Sun Aug 14 2022 at a $165.99 average nightly rate.
"Bed too soft."
Overall Score4.0/ 5
Food prices expensive.
(Individual traveler, booked 1 room), from US flag
07-Jul-2022 Verified Review, stayed from Tue Jul 05 to Thu Jul 07 2022 at a $66.99 average nightly rate.
"Palms Review"
Overall Score5.0/ 5
Really great enjoyed the stay very clean lovely hotel. Nice restaurant great food and service.
(Individual traveler, booked 1 room), from US flag
05-Jan-2020 Verified Review, stayed from Tue Dec 31 to Fri Jan 03 2020 at a $88.00 average nightly rate.
"Could be way better."
Overall Score2.0/ 5
We were disappointed when we got to the parking lot as there was a ton of construction and it was hard to know where to park. Once in the hotel, we checked in and went up to our room. Both beds had gross hairs on the white comforter, so it really stood out. The decorative pillow and throw on BOTH beds had gross white dirty stains on them. We just moved all that off the beds. Then we thought about going into the hot tub only to discover that it was closed! Closed at 6pm! What. This is Vegas! So we went the following day, during the afternoon and it was still closed! We went to one pool which was closed for construction and the other pool in the other tower was closed for maintenance! Super annoying. Then next day I took a shower and the water was like warm, the drain in the sick is backed up and I noticed it every time I brushed my teeth. I don?t know what to say. I?m super bummed, we stayed for three days and really had to go to other hotels to salvage our experience from the crappiness of the Palms Hotel. One star, thank God there was Coffee Bean located in the hotel, which saved my mornings. No coffee maker. No Refrigerator or microwave either.
(Individual traveler, booked 1 room), from US flag
23-Oct-2019 Verified Review, stayed from Mon Oct 21 to Thu Oct 24 2019 at a $53.81 average nightly rate.
"So Loud"
Overall Score2.0/ 5
I really Liked the remodel. That being said I feel like the staff should have alerted me that at 1215 AM to be prepared for very loud club music to start. It didn?t stop until 4AM. It was so loud I felt the room vibrating. This should definitely been revealed prior to check in. I would not have paid more for an updated room knowing I would be unable to sleep most of the night. Also, my keys were deactivated after the first night when I had booked for two nights. Both keys were deactivated so I know it wasn?t because they were kept next to other cards or cellular devices. I will definitely think twice before staying here again and tells others of my experience.
(Individual traveler, booked 1 room), from US flag
15-Apr-2019 Verified Review, stayed from Sat Apr 13 to Mon Apr 15 2019 at a $128.40 average nightly rate.
"Renovations going well not perfect but on its way."
Overall Score4.0/ 5
Whoever is behind the Palms renovation is really going for it, from the vaporwave inspired graffiti Napoleon on the huge JumboTron outside, to the room service menu which beats the Chateau Marmont in Hollywood (the last place I stayed), to impeccably trained staff who ask if there's anything else you need. This instantly became one of my favorite spots in Vegas. I look forward to seeing the finished product!
(Individual traveler, booked 1 room), from US flag
09-Dec-2018 Verified Review, stayed from Thu Dec 06 to Mon Dec 10 2018 at a $77.76 average nightly rate.
"Pretty good value."
Overall Score4.0/ 5
TV system guide was very cumbersome and I couldn?t figure out how to open the refrigerator. Otherwise, comfortable bed and very modern bath.
(Individual traveler, booked 1 room), from US flag
09-Dec-2018 Verified Review, stayed from Fri Dec 07 to Sun Dec 09 2018 at a $117.72 average nightly rate.
"Newly Renovated"
Overall Score5.0/ 5
The renovations are coming along, the staff is helpful and friendly. I still felt as if I was on the strip and envolved with activities going on around the area. Awesome job and I?ll be back soon.
(Individual traveler, booked 1 room), from US flag
08-Dec-2018 Verified Review, stayed from Thu Dec 06 to Sun Dec 09 2018 at a $71.96 average nightly rate.
"Not happy with you. You were not honest."
Overall Score2.0/ 5
No one told us up front that we would be charged $44 resort fee per night because we booked through a third party. Moses, who checked us in heard me say the room was fully paid for and never said a word. We got the bill st check out. Not even a coffee pot in the room but lots of expensive drinks in cooler. No smoking room with cigarette burns in the carpet?! We don?t smoke. I will say that it was a nice big room and the bed was comfortable.
(Individual traveler, booked 1 room), from US flag
29-Nov-2018 Verified Review, stayed from Sun Nov 25 to Tue Nov 27 2018 at a $48.73 average nightly rate.

Summary of Verified Reviews

Rated 87/100 based on reviews from all travelers.

Very good city hotel. Close to restaurants and bars with nearby parking areas. Awesome vibe.

Location

85/100
222 reviews

Great location. Parking is good and affordable. Good dining out, sightseeing, and okay shopping nearby.

Bar

83/100
24 reviews

Nice bar with tasty alcoholic drinks. Good bar service.

Vibe

83/100
149 reviews

Awesome vibe. Friendly atmosphere. Relatively modern hotel. Stylish hotel. Entrance area is ok. Luxurious Hotel. Good choice for a city trip. Good resort hotel. Good for business people.

Service

78/100
423 reviews

Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Restaurant service, general service professionalism and management levels are average. Great hotel security. Recreation staff is nice. Great valet service. Room service could have been improved. Smooth booking process.

Room

69/100
497 reviews

Generally mediocre rooms, although spacious with good views. Rooms have issues with cleanliness, uncomfortable beds, and poor A/C. Guests had problems with room cleanliness and maintenance, and complained about minibars. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

Breakfast

64/100
17 reviews

Breakfast is average.

Comfort

59/100
135 reviews

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Cleanliness

58/100
256 reviews

Dining area is relatively clean. Problems with cleanliness in rooms, bathrooms, and pool area. Clean hotel facilities.

WiFi

46/100
26 reviews

Wifi quality could be improved. Internet is affordable.

Rated 82/100 based on reviews from families.

Great valet service. Bar is awesome.

Location

84/100
21 reviews

Great location, near nice bars and restaurants. Accessible parking.

Vibe

83/100
15 reviews

Awesome vibe. Modern Hotel.

Value

77/100
20 reviews

Best value for money.

Service

73/100
50 reviews

Friendly service, and reception was okay.

Pool

62/100
18 reviews

Ordinary pool.

Comfort

59/100
21 reviews

Reasonably comfortable, large rooms, but disliked beds.

Room

59/100
71 reviews

Rooms spacious and relatively new. Poor beds and room cleanliness. Room need better maintenance, and minibars are not great. Shower can be a problem.

Cleanliness

47/100
48 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Rated 84/100 based on reviews from couples.

Beautiful architecture. Great view.

Location

83/100
15 reviews

Great location, near nice bars and restaurants.

Service

79/100
15 reviews

Friendly service.

Pool

61/100
14 reviews

Ordinary pool.

Comfort

60/100
14 reviews

Rooms are big and moderately comfortable.

Room

57/100
28 reviews

Big enough rooms with awesome views. Guests complained about bathrooms and general cleanliness of the rooms. Shower can be a problem.

Cleanliness

47/100
15 reviews

Rooms could be cleaner. Clean hotel facilities.

Rated 73/100 based on reviews from solo travelers.

Clean hotel facilities. Awesome vibe.

Service

82/100
6 reviews

Friendly service.

Room

60/100
6 reviews

Room is all right.

Rated 83/100 based on reviews from business travelers.

Great location. Fantastic service.

Service

78/100
7 reviews

Fantastic service.

Room

64/100
5 reviews

Room is all right.

Rated 78/100 based on reviews from all travelers.

Very good city hotel. Close to restaurants and bars with nearby parking areas. Awesome vibe.

Room

55/100
8 reviews

Room is all right.

Rated 79/100 based on reviews from all travelers.

Very good city hotel. Close to restaurants and bars with nearby parking areas. Awesome vibe.

Location

77/100
5 reviews

Great location.

Room

66/100
7 reviews

Room is all right.

Rated 81/100 based on reviews from all travelers.

Very good city hotel. Close to restaurants and bars with nearby parking areas. Awesome vibe.

Location

86/100
199 reviews

Great location. Parking is good and affordable. Great restaurants and bars, with OK sightseeing opportunities. Not many options for shopping.

Vibe

83/100
134 reviews

Awesome vibe. Friendly atmosphere. Relatively modern hotel. Stylish hotel. Entrance area is ok. Luxurious Hotel.

Bar

83/100
23 reviews

Bar is awesome. Good bar service.

Service

78/100
404 reviews

Service is great, except for some complaints about housekeeping. Restaurant service, general service professionalism and management levels are average. Great hotel security. Recreation staff is nice. Room service could have been improved. Great valet service. Good bar service. Smooth booking process.

Room

69/100
460 reviews

Generally mediocre rooms, although spacious with good views. Guests had problems with room cleanliness and maintenance, and complained about minibars. Rooms have issues with cleanliness, uncomfortable beds, and poor A/C. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

Breakfast

63/100
15 reviews

Breakfast is average.

Cleanliness

58/100
243 reviews

Dining area is relatively clean. Problems with cleanliness in rooms, bathrooms, and pool area. Clean hotel facilities.

Comfort

56/100
121 reviews

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

WiFi

37/100
23 reviews

Wifi quality could be improved. Internet is affordable.

Rated 81/100 based on reviews from families.

Bar is awesome. Affordable parking.

Location

83/100
17 reviews

Great location, near nice bars and restaurants. Accessible parking.

Vibe

82/100
12 reviews

Awesome vibe. Modern Hotel.

Value

75/100
17 reviews

Best value for money.

Service

72/100
46 reviews

Friendly service, and reception was okay.

Pool

65/100
15 reviews

Ordinary pool.

Room

59/100
62 reviews

Rooms spacious and relatively new. Poor beds and room cleanliness. Room need better maintenance, and minibars are not great. Shower can be a problem.

Comfort

58/100
20 reviews

Reasonably comfortable, large rooms, but disliked beds.

Cleanliness

49/100
43 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Rated 83/100 based on reviews from couples.

Beautiful architecture. Good restaurants & bars in the area.

Location

85/100
12 reviews

Great location.

Service

81/100
13 reviews

Friendly service.

Food

81/100
5 reviews

Delicious food.

Pool

62/100
13 reviews

Ordinary pool.

Comfort

59/100
11 reviews

Rooms are big and moderately comfortable.

Room

58/100
24 reviews

Rooms are okay - spacious but poorly cleaned, and bathrooms are substandard. Shower can be a problem.

Cleanliness

47/100
15 reviews

Rooms could be cleaner. Clean hotel facilities.

Rated 77/100 based on reviews from solo travelers.

Clean hotel facilities. Awesome vibe.

Service

82/100
6 reviews

Friendly service.

Room

59/100
5 reviews

Room is all right.

Rated 83/100 based on reviews from business travelers.

Great location. Fantastic service.

Service

78/100
7 reviews

Fantastic service.

Room

64/100
5 reviews

Room is all right.

Rated 81/100 based on reviews from all travelers.

Very good city hotel. Close to restaurants and bars with nearby parking areas. Awesome vibe.

Location

88/100
8 reviews

Great location.

Service

82/100
10 reviews

Fantastic service.

Food

81/100
6 reviews

Delicious food.

Vibe

80/100
8 reviews

Awesome vibe. Friendly atmosphere.

Room

68/100
12 reviews

Room is all right.

Value

67/100
7 reviews

Fairly good value for money.

Pool

65/100
5 reviews

Ordinary pool.

Cleanliness

52/100
5 reviews

Quite clean.

Review Semantics by TrustYou

Property Description

Located in Las Vegas, Palms Casino Resort is within a 15-minute drive of T-Mobile Arena and Fremont Street Experience. This 4.5-star hotel is 11.8 mi (19 km) from Red Rock Canyon National Conservation Area and 16.9 mi (27.1 km) from Las Vegas Motor Speedway.

Enjoy local and international cuisine at A.Y.C.E. Buffet, one of the hotel's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Make yourself at home in one of the 766 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gold Coast Casino - 0.4 km / 0.2 mi
Casino at the Rio All-Suite Hotel - 1.1 km / 0.7 mi
Orleans Arena - 2 km / 1.3 mi
Wild Wild West Casino - 2.4 km / 1.5 mi
LINQ Promenade - 2.5 km / 1.5 mi
Bellagio Casino - 2.6 km / 1.6 mi
Miracle Mile Shops - 2.7 km / 1.7 mi
The Cosmopolitan Casino - 2.7 km / 1.7 mi
Crystals at City Center - 2.8 km / 1.8 mi
Bellagio Conservatory & Botanical Gardens - 2.9 km / 1.8 mi
High Roller - 3 km / 1.8 mi
The Venetian Casino - 3.1 km / 1.9 mi
AREA15 - 3.1 km / 2 mi
Fashion Show Mall - 3.5 km / 2.2 mi
Dolby Live - 3.5 km / 2.2 mi

The nearest airports are:
Harry Reid Intl. Airport (LAS) - 7.5 km / 4.7 mi
Henderson, NV (HSH-Henderson Executive) - 20 km / 12.4 mi
Boulder City, NV (BLD-Boulder City Municipal) - 41.3 km / 25.6 mi

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Las Vegas? This hotel has facilities measuring 60000 square feet (5574 square meters), including a conference center. Free valet parking is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as a nightclub and a health club, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Number of slot machines - 1500
  • Number of VIP gaming rooms - 2
  • Conference space size (meters) - 5574
  • Number of gaming tables - 48
  • Swimming pool
  • Limo or town car service available
  • Free WiFi
  • Casino floor size square feet - 95000
  • Number of bars/lounges - 5
  • Designated smoking areas
  • Braille or raised signage
  • Number of outdoor pools - 1
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Casino floor size square meters - 8826
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Conference center
  • Concerts/live shows
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 2
  • Casino
  • Elevator
  • Fitness facilities
  • Number of buildings/towers - 2
  • Year Built - 2001
  • Total number of rooms - 766
  • Number of floors - 52
  • Professional property host/manager
  • Covered parking
  • Uncovered parking
  • Banquet hall
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Covered parking
  • Reception hall
  • Nightclub
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Health club
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Full-service spa
  • Wedding services
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 10
  • Spa services on site
  • Free self parking
  • Conference space
  • Free valet parking
  • Hair salon
  • Computer station
  • ATM/banking
  • Conference space size (feet) - 60000
  • Concierge services

Airport & Shuttle Information

Airport(s) name: McCarran International Airport (LAS)Location: Las Vegas, NVDistance: 5.52 miles / 12 minutes

Local Shuttle Info: ?One-way Shuttle Cost: $9.00/ person ? CLS Transportation ?One-way Taxi Cost: $25.00-$30.00 Estimated Cost

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Parking Info

Complimentary valet & self-parking.

Internet / WiFI

Wi-Fi is included as part of the Resort Fee

Misc Fees / Policies

  • Breakfast fee: between USD 9.99 and USD 19.99 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 36.28 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls
  • Faxes
  • Parking

We have included all charges provided to us by the property.

  • Pool access available from 10:00 AM to 5:00 PM.
  • Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

THE HEALTH AND SAFETY OF OUR TEAM MEMBERS AND GUESTS ISOUR NUMBER ONE PRIORITY.TEMPERATURE SCREENINGStation Casinos currently intends to screen both employees and guests at its resort properties. With respect to guest entry, entry points to these properties may be restricted, and thermal screening or other methods used to screen for elevated temperatures will be placed at each entry point to the resort. Guests confirmed to have a temperature over 100.4°F (38°C) will not be allowed entry to the property and will be directed towards appropriate medical care. Team members at all properties will be screened for elevated temperatures at the start of each shift. Team members confirmed to have a temperature over 100.4°F (38°C) will not be allowed entry to the property and will be directed towards appropriate medical care. PHYSICAL DISTANCING that are not part of their party while standing in lines, using elevators or moving around the property.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

Seasonality and Projections at Palms Casino Resort

Rate fluctuations of Palms Casino Resort

Above shows fluctuations of room prices for both group/meeting rates and the lowest individual traveler prices our system could find at the time the group offer was placed. The most competitive group/meeting rate displayed is 26.2% in the month of July 2020 and the highest average individual rate is $201 in the month of March 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Palms Casino Resort in a month when rates are lower.

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