Verified Reviews of Horseshoe Las Vegas
Below are the verified reviews from guests that we have booked recently:
"Great Hotel"
Overall Score4.0/ 5
The Hotel has come along, as I was able to stay in one of the updated suites and the room was great.
Edward M. (Individual traveler, booked 1 room), from
03-Feb-2023 Verified Review, stayed from Fri Jan 27 to Wed Feb 01 2023 at a $180.63 average nightly rate.
"I did not visit hotel because I was not well."
Overall Score1.0/ 5
I repeatedly tried to concel with reservation and got no telp from the reservation contractor. The whole situation was unsatisfactory. I want a refund.
Clint M. (Individual traveler, booked 1 room), from
22-Jan-2023 Verified Review, stayed from Wed Jan 18 to Sun Jan 22 2023 at a $171.50 average nightly rate.
"This whole experience was unsatisfactory."
Overall Score1.0/ 5
I tried repeatedly to cancel this reservation. But noone was cooperative. I could not come and told them so. I want a refund and will never use this service again.
Clint T. (Individual traveler, booked 1 room), from
19-Jan-2023 Verified Review, stayed from Thu Jan 12 to Sun Jan 15 2023 at a $181.00 average nightly rate.
"I did not visit hotel because I was not well."
Overall Score1.0/ 5
The boking service was hotoally unsatisfactory. They would not allow me to cancel or change this reservation even though I could not come to the hotel. They hould not refund my money even alter many calls. This was a terrible and costly process. I will never use this booking service or hotel again.
Clint T. (Individual traveler, booked 1 room), from
17-Jan-2023 Verified Review, stayed from Thu Jan 12 to Sun Jan 15 2023 at a $181.00 average nightly rate.
"Great Place, Decent Price!"
Overall Score4.0/ 5
I was very pleased with my stay at Bally's. The beds were comfortable, the price was great and the location was very convenient. I would definitely recommend Bally's.
Teresa S. (Individual traveler, booked 1 room), from
10-Jan-2023 Verified Review, stayed from Mon Dec 05 to Sat Dec 10 2022 at a $75.99 average nightly rate.
"Good Hotel"
Overall Score4.0/ 5
Good hotel.
David F. (Individual traveler, booked 1 room), from
31-Dec-2022 Verified Review, stayed from Mon Dec 26 to Thu Dec 29 2022 at a $97.99 average nightly rate.
"Poor house keeping service, short staffed."
Overall Score2.0/ 5
Was conversation by manager.
Delores K. (Individual traveler, booked 1 room), from
27-Dec-2022 Verified Review, stayed from Fri Dec 23 to Sun Dec 25 2022 at a $49.99 average nightly rate.
"Had a great vivst."
Overall Score4.0/ 5
clean and large room but really missed a coffee maker in the room.
Linda L. (Individual traveler, booked 1 room), from
20-Dec-2022 Verified Review, stayed from Fri Dec 16 to Mon Dec 19 2022 at a $63.17 average nightly rate.
"Good Location"
Overall Score3.0/ 5
The hotel location was good and the staff was friendly.
Lauren R. (Individual traveler, booked 1 room), from
13-Dec-2022 Verified Review, stayed from Tue Dec 06 to Sat Dec 10 2022 at a C$71.99 average nightly rate.
"Very nice. All new bathroom surfaces and fixtures. Super clean. Well pleased everyone was very pleas"
Overall Score4.0/ 5
Very nice. All new bathroom surfaces and fixtures. Super clean. Lan, she is the best. She had us checked in no problems. Hands down Lan is a jewel ❤️.
Helen B. (Group coordinator, booked 2 rooms), from
11-Dec-2022 Verified Review, stayed from Wed Dec 07 to Fri Dec 09 2022 at a $43.99 average nightly rate.
"No restaurants for Breakfast or Lunch and expensive."
Overall Score2.0/ 5
The Steakhouse is only open after five and the Cafe Americano was so/so and the prices outrageous. We went to lunch at the Beer Park at the Paris split a burger and fries with a couple beers and it was $100 with tip.
Gary L. (Individual traveler, booked 1 room), from
10-Dec-2022 Verified Review, stayed from Mon Dec 05 to Thu Dec 08 2022 at a $94.99 average nightly rate.
"We didn't stay."
Overall Score4.0/ 5
We couldn't make our trip due to a health issue and were not allowed a refund or to change our reservations. We booked through Ballys.com and were sent apparently to a 3rd party site. We will never stay at Ballys again.
J M. (Individual traveler, booked 1 room), from
04-Dec-2022 Verified Review, stayed from Tue Nov 29 to Mon Dec 05 2022 at a $240.60 average nightly rate.
"Okay"
Overall Score3.0/ 5
Could not believe they were not coffee makers in the room.
Deborah V. (Individual traveler, booked 1 room), from
26-Nov-2022 Verified Review, stayed from Sun Nov 20 to Thu Nov 24 2022 at a C$32.99 average nightly rate.
"Not what expected."
Overall Score3.0/ 5
I had made and paid for reservation over the phone for my daughter who just got out of the Navy and had traveled through five states to get there. I was assured no credit card was needed from her just ID.When she arrived they demanded a credit card to be able to stay even though they already had mine. I was assured by reservation person it was not needed and contacted the hotel directly TWICE to make sure everyone I spoke to said don't worry not needed! VERY DISAPPOINTING.
Carli W. (Individual traveler, booked 1 room), from
26-Nov-2022 Verified Review, stayed from Tue Nov 22 to Wed Nov 23 2022 at a $34.99 average nightly rate.
"Room was subpar like a motel 6 no room service no restaurants at nite."
Overall Score2.0/ 5
only thing to eat after 10 pm is a 18 dollar Johnny rocket!! Rooms terrible prices nuts paid 30 dollars for two bottles of water and two danish??? Had no chair in my room could not get glasses in my room only paper cups! aged scotch not good in a paper cup sir. You had one free bet table one with a 25 dollar mimimum empty for four days!! Hell we had five people would have filled it for five days!!
Danny S. (Individual traveler, booked 1 room), from
18-Nov-2022 Verified Review, stayed from Sun Nov 06 to Sun Nov 13 2022 at a $95.99 average nightly rate.
"Hotel needs a lot of work."
Overall Score2.0/ 5
Got a smoking room instead of non smoking.
Elisa D. (Individual traveler, booked 1 room), from
30-Oct-2022 Verified Review, stayed from Thu Oct 20 to Sun Oct 23 2022 at a $200.69 average nightly rate.
"Okay for the price."
Overall Score3.0/ 5
Okay for the price.
Melissa M. (Individual traveler, booked 1 room), from
23-Oct-2022 Verified Review, stayed from Thu Oct 20 to Sun Oct 23 2022 at a $199.99 average nightly rate.
"Didn't get the room I paid to reserve and instead open bathroom floor plan with tub in the middle of"
Overall Score3.0/ 5
I reserved and paid for two queen beds for my son and I and instead got a king bed with an open bathroom floor plan room. The lady that cleaned the room was very helpful and was probably the only reason the rating is not below average. The casino itself was extremely smoky and crowded to walk through. The room was clean however it was warm as the thermometer wouldn't go below 68 and felt more like 75 except upon waking in the morning when it felt comfortable. Reaching the front desk by phone was not difficult however when I got a lady that I could barely understand and asked her about room cleaning, she put me on hold for 15 minutes and then hung up on me. Check out was easier than expected as I didn't have to be a special member to check out on a kiosk machine. Check in was difficult as there was only one person at the desk to check people in.
Bruce W. (Individual traveler, booked 1 room), from
11-Oct-2022 Verified Review, stayed from Fri Oct 07 to Sun Oct 09 2022 at a $262.33 average nightly rate.
"TV didn’t work. Took two calls to get someone to fix it. two days."
Overall Score2.0/ 5
TV never worked.
Todd R. (Group coordinator, booked 8 rooms), from
05-Oct-2022 Verified Review, stayed from Sun Oct 02 to Thu Oct 06 2022 at a $62.99 average nightly rate.
"Beautiful Rooms"
Overall Score5.0/ 5
Beautiful room.
Sherry L. (Individual traveler, booked 1 room), from
27-Sep-2022 Verified Review, stayed from Mon Sep 26 to Tue Sep 27 2022 at a $36.99 average nightly rate.
"Clean, comfortable, nice."
Overall Score4.0/ 5
Very nice, clean and comfortable place.
Patricia S. (Individual traveler, booked 1 room), from
25-Sep-2022 Verified Review, stayed from Thu Sep 22 to Fri Sep 23 2022 at a $55.99 average nightly rate.
"Great Service"
Overall Score3.0/ 5
Great customer service and attentive staff.
Matthew S. (Individual traveler, booked 1 room), from
14-Sep-2022 Verified Review, stayed from Sun Sep 11 to Tue Sep 13 2022 at a $31.99 average nightly rate.
"No room service, over charged me card."
Overall Score2.0/ 5
I paid all my fees and room and afterwards almost a week later they charged me an additional 126.40 with out a reason to as why.
Ruben G. (Individual traveler, booked 1 room), from
08-Sep-2022 Verified Review, stayed from Fri Sep 02 to Sun Sep 04 2022 at a $198.99 average nightly rate.
"Valet = needs improvement."
Overall Score3.0/ 5
C
Caree H. (Individual traveler, booked 1 room), from
08-Sep-2022 Verified Review, stayed from Sat Sep 03 to Tue Sep 06 2022 at a $149.99 average nightly rate.
"Nice & Friendly Staff"
Overall Score4.0/ 5
Nice friendly staff.
Kimberly W. (Individual traveler, booked 1 room), from
07-Sep-2022 Verified Review, stayed from Fri Sep 02 to Mon Sep 05 2022 at a $217.99 average nightly rate.
"Poor Service"
Overall Score1.0/ 5
Personnel not very helpful and the check in kiosks didn’t work. Pool hours ridiculous 10:00 500 pm. When you can’t check in till 4:00pm. Also, parking is quite far.
Sophia H. (Individual traveler, booked 1 room), from
31-Aug-2022 Verified Review, stayed from Tue Aug 23 to Wed Aug 24 2022 at a $36.56 average nightly rate.
"Very nice room."
Overall Score4.0/ 5
Very nice room.
Chiquita M. (Individual traveler, booked 1 room), from
06-Aug-2022 Verified Review, stayed from Mon Aug 01 to Thu Aug 04 2022 at a $54.99 average nightly rate.
"Very Clean Hotel"
Overall Score4.0/ 5
Very good and clean hotel.
Srbui G. (Individual traveler, booked 1 room), from
04-Aug-2022 Verified Review, stayed from Wed Aug 03 to Thu Aug 04 2022 at a $17.99 average nightly rate.
"Awesome! Very Exciting!"
Overall Score4.0/ 5
Awesome! Very exciting!
Shirley R. (Individual traveler, booked 1 room), from
28-May-2022 Verified Review, stayed from Tue May 24 to Wed May 25 2022 at a $34.03 average nightly rate.
"Disturbed"
Overall Score4.0/ 5
When making a reservation I saw you were pet friendly. Little did I realize that you were dog only friendly. I am new to town and had to leave my animals in my car. Need to revamp your page to show you are dog friendly only.
Crystal J. (Individual traveler, booked 1 room), from
26-May-2022 Verified Review, stayed from Thu May 26 to Fri May 27 2022 at a $26.99 average nightly rate.
"Beautiful Room "
Overall Score5.0/ 5
Booked a king room with a beautiful bathroom and spacious room for majority of the week with complete ease throughout. Bally’s is already located in the center of the Strip, the convenience was key.
Leonard J. (Individual traveler, booked 1 room), from
08-May-2022 Verified Review, stayed from Mon May 02 to Thu May 05 2022 at a $33.19 average nightly rate.
"Lovely Facility"
Overall Score5.0/ 5
Lovely facility!
Vicki S. (Individual traveler, booked 1 room), from
07-May-2022 Verified Review, stayed from Mon May 02 to Tue May 03 2022 at a $25.99 average nightly rate.
"Very smelly room, shower dirty, garbage in the hall ways."
Overall Score2.0/ 5
Very disappointed in this stay. actually left a day early to stay at a different property. Could not take the smell in my room anymore. NERVER will recommend this hotel again which is a shame because I like the casino and poker room very much.
Ed C. (Individual traveler, booked 1 room), from
07-Apr-2022 Verified Review, stayed from Mon Apr 04 to Thu Apr 07 2022 at a $102.99 average nightly rate.
"Great Time"
Overall Score5.0/ 5
Had a wonderful time for the opening of March Madness.
Lance S. (Group coordinator, booked 2 rooms), from
23-Mar-2022 Verified Review, stayed from Thu Mar 17 to Sat Mar 19 2022 at a $178.49 average nightly rate.
"Review"
Overall Score1.0/ 5
Very disappointed in the booking not told the truth had to cancel requested a refund be surprised if I receive did not stay but paid.
Gerald M. (Individual traveler, booked 1 room), from
02-Mar-2022 Verified Review, stayed from Tue Mar 01 to Wed Mar 02 2022 at a $21.61 average nightly rate.
"Dirty, out dated."
Overall Score1.0/ 5
We booked a king size bed when we got there we had doubles everyone else in our party that booked got there king size bed except for us. Our room was dirty outdated didn’t have hot water half of the time small bathroom loud where you could hear outside and neighbors would not ever recommend or stay there again.
Natalie E. (Individual traveler, booked 1 room), from
25-Feb-2022 Verified Review, stayed from Sat Feb 19 to Wed Feb 23 2022 at a $103.55 average nightly rate.
"Very nice stay."
Overall Score4.0/ 5
We had a nice time.
Jamie S. (Individual traveler, booked 1 room), from
06-Feb-2022 Verified Review, stayed from Wed Feb 02 to Mon Feb 07 2022 at a $64.99 average nightly rate.
"Unable to cancel final day."
Overall Score3.0/ 5
Tried to change my reservations and wouldn’t let me. Couldn’t cance final day we didn’t stay.
Phillip M. (Individual traveler, booked 1 room), from
06-Feb-2022 Verified Review, stayed from Fri Feb 04 to Mon Feb 07 2022 at a $119.99 average nightly rate.
"Room was large with comfortable beds."
Overall Score3.0/ 5
Room was large with comfortable beds.
Patricia R. (Individual traveler, booked 1 room), from
27-Jan-2022 Verified Review, stayed from Tue Jan 25 to Thu Jan 27 2022 at a $29.99 average nightly rate.
"The property is not well maintained."
Overall Score1.0/ 5
Holes in my sheets, towels and chips in the paint all over the room make you realize this property is being completely neglected. I will never stay here again.
David D. (Individual traveler, booked 1 room), from
20-Jan-2022 Verified Review, stayed from Thu Jan 13 to Tue Jan 18 2022 at a $98.99 average nightly rate.
"Great Location on the Strip."
Overall Score3.0/ 5
I was impressed with the location on the strip and the size of the rooms; very clean as well.
Mario A. (Individual traveler, booked 1 room), from
19-Jan-2022 Verified Review, stayed from Wed Jan 12 to Mon Jan 17 2022 at a $88.78 average nightly rate.
"Hidden resort $42 fee."
Overall Score3.0/ 5
fine except I don't appreciate the so called separate resort fee of $42 after paying for the room and taxes. I do not use any resort features.
David R. (Individual traveler, booked 1 room), from
22-Dec-2021 Verified Review, stayed from Sun Dec 19 to Mon Dec 20 2021 at a $21.99 average nightly rate.
"Great location, clean room, friendly staff."
Overall Score5.0/ 5
Pleasantly surprised! Great location, clean room, friendly staff.
Stevanie H. (Individual traveler, booked 1 room), from
07-Dec-2021 Verified Review, stayed from Fri Dec 03 to Sun Dec 05 2021 at a $192.63 average nightly rate.
"Courteous staff, clean room."
Overall Score4.0/ 5
Will definitely stay there again.
Hyacinth P. (Individual traveler, booked 1 room), from
23-Nov-2021 Verified Review, stayed from Thu Nov 18 to Sun Nov 21 2021 at a $123.54 average nightly rate.
"No restaurants no live music."
Overall Score3.0/ 5
Here with a big group, we bet heavy at the Sportsbook and Sunday they wanted $100 per person to sit at a table there.Pathetic! Looking for a different place to stay next trip.
Alan S. (Individual traveler, booked 1 room), from
15-Nov-2021 Verified Review, stayed from Thu Nov 11 to Mon Nov 15 2021 at a $189.63 average nightly rate.
"A property in decline."
Overall Score2.0/ 5
Bedroom windows were dirty, face basin in bathroom cracked, furniture scratched, bedroom carpet dirty and carpet in hallway rumpled. Room was not cleaned on Saturday. I requested a change of towels but no one came. The absence of front desk staff is not a welcome change for me. I hope that kiosk check ins do not become a norm elsewhere.
Simon C. (Individual traveler, booked 1 room), from
08-Nov-2021 Verified Review, stayed from Tue Nov 02 to Tue Nov 09 2021 at a $169.28 average nightly rate.
"Very old hotel."
Overall Score2.0/ 5
The entire hotel smell of cigeratte smoke, even the lobby and room. Not good for families.
James D. (Individual traveler, booked 1 room), from
30-Oct-2021 Verified Review, stayed from Tue Oct 26 to Thu Oct 28 2021 at a $70.23 average nightly rate.
"Very dated and needs updating."
Overall Score3.0/ 5
See title line.
Timothy H. (Individual traveler, booked 1 room), from
25-Oct-2021 Verified Review, stayed from Tue Oct 19 to Sat Oct 23 2021 at a $148.99 average nightly rate.
"Rooms were spacious and clean."
Overall Score3.0/ 5
The rooms were a nice size as well as clean. Having a mini fridge was nice but a coffee maker and microwave would have made a big difference. All staff that I encountered were pleasant (security, front desk, luggage attendant, housekeeping, etc.) The disappointments were that the casino was too smoky (there were no non smoking areas). The pool was also closed the entire time (we were told we could use the Paris pool but it was even more inconvenient). I don't understand the "resort fee". For what? Nothing "resort like" at all. Wish these hotels would have more honest pricing and not add a "resort fee". Felt like a "scam". I got no sleep the first night because the air conditioning vent blew directly onto the bed and it was freezing. The room quickly got warm and as soon as the A/C kicked on it was super cold so just turning up the thermostat would not do the trick. The following day, we found a way to manually turn each vent/slat in the opposite direction so that the air didn't blow directly on the bed. On a side note for future guests, please leave the hardworking housekeeping staff a daily tip. I have a feeling many don't do this. One of our housekeepers caught us in the hallway and thanked us for leaving a tip. I am sure there rate of pay is pretty low. Getting tips from all/most of the guests would probably make a big difference in their lives. A few bucks each night would probably make a big difference. After all, a few bucks is a fraction of a drink price. I would probably stay here again but would like to see a few changes based on my comments.
Lynn P. (Individual traveler, booked 1 room), from
04-Oct-2021 Verified Review, stayed from Tue Sep 28 to Sat Oct 02 2021 at a $87.49 average nightly rate.
"Front desk services not very good at all."
Overall Score3.0/ 5
Not very good at all.
Linda H. (Individual traveler, booked 1 room), from
05-Sep-2021 Verified Review, stayed from Fri Aug 27 to Sun Aug 29 2021 at a $126.99 average nightly rate.
"Check in experience awful, locked out of room when manager supposed to have corrected the problem."
Overall Score2.0/ 5
Awful experience,manager did not keep his word on crediting one of the resort fees as he stated.
Linda H. (Individual traveler, booked 1 room), from
29-Aug-2021 Verified Review, stayed from Fri Aug 27 to Sun Aug 29 2021 at a $126.99 average nightly rate.
"Front desk services awful."
Overall Score2.0/ 5
All our party should have been placed on the same floor.
Linda D. (Individual traveler, booked 1 room), from
26-Aug-2021 Verified Review, stayed from Thu Aug 26 to Fri Aug 27 2021 at a $48.10 average nightly rate.
"I LOVE BALLY'S."
Overall Score5.0/ 5
Even though the external is nothing to Brag about, the interior is excellent!. I brought my Aunt to Vegas for her birthday and got her the King Room with the view of the Strip and she loved it! I will always choose this hotel when I come to Vegas!
Thomas R. (Individual traveler, booked 1 room), from
18-Aug-2021 Verified Review, stayed from Mon Aug 16 to Thu Aug 19 2021 at a $36.59 average nightly rate.
"Horrible service I’ll never stay at Bally’s again."
Overall Score1.0/ 5
I paid and booked my room to be on the Strip in Vegas. The rooms had no linen I was told. They sent us to another hotel Park MGM which is not on the Strip it is behind the strip Bally’s have free self parking we had to pay $15.00 a day for parking at Park MGM I want a full refund for my room and my $60.00 for part for four days. I will NEVER book a room at Bally’s under no circumstances.
Curtis S. (Individual traveler, booked 1 room), from
02-Aug-2021 Verified Review, stayed from Mon Jul 26 to Thu Jul 29 2021 at a $36.99 average nightly rate.
"It was horrible I will never book again."
Overall Score4.0/ 5
They didn’t have my room they sent me to another hotel I’m very disappointed I was told they didn’t have linen I was inconvenience to the fullest I want a full refund.
Curtis S. (Individual traveler, booked 1 room), from
02-Aug-2021 Verified Review, stayed from Mon Jul 26 to Thu Jul 29 2021 at a $36.99 average nightly rate.
"Family Wedding Weekend."
Overall Score5.0/ 5
Quintessential Vegas. Very Helpful staff. Clean rooms. Comfortable beds. Great view with western facing rooms. Very accommodating.
Jeff S. (Individual traveler, booked 1 room), from
28-Jul-2021 Verified Review, stayed from Fri Jul 23 to Mon Jul 26 2021 at a $90.99 average nightly rate.
"Everything good,but air in room,not getting cold."
Overall Score4.0/ 5
Good Stay
Anthony A. (Individual traveler, booked 1 room), from
09-Jul-2021 Verified Review, stayed from Wed Jul 07 to Sat Jul 10 2021 at a $103.99 average nightly rate.
"Below Expectations"
Overall Score3.0/ 5
Prices for food were exorbitant when could get food $6.00 for a cup of coffee, $10 for a beer, $13 for slice of pizza. Only two cafes open for coffee in morning with 30 minute wait in line. Most shops and restaurants in the complex, including Bucas closed, so long waiting lines for those open. No room service for entire stay. Not happy with $41 additional "Resort Fee" per night. Should have read fine print.
Gary E. (Individual traveler, booked 1 room), from
28-Jun-2021 Verified Review, stayed from Tue Jun 15 to Fri Jun 18 2021 at a $21.99 average nightly rate.
"Overall great experience."
Overall Score5.0/ 5
Great hotel with excellent amenities. Location is convenient if you're planning for casino hopping and want to watch shows on strip.
Nakul M. (Individual traveler, booked 1 room), from
26-Jun-2021 Verified Review, stayed from Tue Jun 22 to Thu Jun 24 2021 at a $22.99 average nightly rate.
"It was okay nothing special."
Overall Score3.0/ 5
It's starting to look run down needs improvements and more staff.
Maria W. (Group coordinator, booked 3 rooms), from
24-May-2021 Verified Review, stayed from Wed May 19 to Sat May 22 2021 at a $107.44 average nightly rate.
"It was fantastic."
Overall Score5.0/ 5
Fantastic
Ezell B. (Individual traveler, booked 1 room), from
23-May-2021 Verified Review, stayed from Thu May 20 to Fri May 21 2021 at a $38.99 average nightly rate.
"Clean I enjoyed."
Overall Score5.0/ 5
Excellent
Dorothy I. (Individual traveler, booked 1 room), from
14-May-2021 Verified Review, stayed from Sat May 08 to Wed May 12 2021 at a $79.99 average nightly rate.
"Beautiful"
Overall Score5.0/ 5
Had lots of fun be back real soon! Enjoyed the hotel.
Mario F. (Individual traveler, booked 1 room), from
21-Apr-2021 Verified Review, stayed from Wed Apr 14 to Mon Apr 19 2021 at a $41.99 average nightly rate.
"Satisfied"
Overall Score4.0/ 5
Very clean rooms and great location.
Andrea H. (Individual traveler, booked 1 room), from
10-Mar-2021 Verified Review, stayed from Mon Mar 08 to Thu Mar 11 2021 at a $37.05 average nightly rate.
"The hotel is very clean and beautiful."
Overall Score5.0/ 5
Very Noce
Teresa S. (Individual traveler, booked 1 room), from
18-Jan-2021 Verified Review, stayed from Thu Jan 14 to Sun Jan 17 2021 at a $25.99 average nightly rate.
"Very bad experience."
Overall Score2.0/ 5
Bad experience overall, charged $100 extra during checkout, no receipt nothing. Keeps room rate low and charge extra fee during checkout. Deceptive practice, should be banned.Hallway was full of smoky air.
Arjun C. (Individual traveler, booked 1 room), from
06-Jan-2021 Verified Review, stayed from Sat Jan 02 to Mon Jan 04 2021 at a $17.99 average nightly rate.
"Worst hotel I’ve ever encountered cold hearted."
Overall Score1.0/ 5
Worst hotel I’ve ever encountered cold hearted.
Maristella A. (Individual traveler, booked 1 room), from
21-Dec-2020 Verified Review, stayed from Fri Nov 27 to Mon Dec 07 2020 at a $25.99 average nightly rate.
"Great Experience"
Overall Score5.0/ 5
Concierge was on point with the cleaning of our rooms. We had a little issue but manager took care of it ASAP. We will definitely stay there again.
Charles P. (Individual traveler, booked 1 room), from
04-Nov-2020 Verified Review, stayed from Fri Oct 30 to Wed Nov 04 2020 at a $42.19 average nightly rate.
"Very confusing, dirty and not organized."
Overall Score2.0/ 5
Most likely won’t stay there again.
Joel M. (Individual traveler, booked 1 room), from
14-Sep-2020 Verified Review, stayed from Fri Sep 11 to Sat Sep 12 2020 at a $59.99 average nightly rate.
"Was not able to receive refund."
Overall Score1.0/ 5
I tried to get a refund Thursday night after finding out from my work that someone potentially had contracted the CoronaVirus. I spoke spoke with someone from passport and they said they would reach out to Bally’s to cancel my reservation and see about a refund. I never received an email or call back so was never able to cancel or try to get a refund.
Jack S. (Individual traveler, booked 1 room), from
16-Mar-2020 Verified Review, stayed from Fri Mar 13 to Sun Mar 15 2020 at a $102.15 average nightly rate.
"Great location okay hotel."
Overall Score3.0/ 5
We stayed in the JJ tower with a nice view. The room seemed to have very old features. The shower drain was clogged. The housekeeper assigned to our room came back to our room three times after she already cleaned it even though we told her the room was clean and we did not want to be bothered. She did not even knock the door.
Patricia C. (Individual traveler, booked 1 room), from
10-Mar-2020 Verified Review, stayed from Thu Mar 05 to Sun Mar 08 2020 at a $94.25 average nightly rate.
"Sucked"
Overall Score1.0/ 5
Very loud, very uncomfy.
Doug M. (Individual traveler, booked 1 room), from
26-Feb-2020 Verified Review, stayed from Sat Feb 22 to Mon Feb 24 2020 at a $62.45 average nightly rate.
"Concierge ?"
Overall Score3.0/ 5
christina (sp) at reception was excellent when we checked in on the 30th and again when we checked in again on the 3rd of february, however after walking from our room to the front lobby on the morning of february four and realizing that we had forgotten to contact bell trans to verify our pick up for the morning of feb five (they say they need 24 hours), we assumed the purpose of concierge is to aid in guest's convenience. After standing in line at the concierge she directed us to the phone on the post in front of her. This of course doesn't work as it is for restaurant or show reservations only. so we asked again if she could make a simple phone call to verify our pick up for us. no, you will have to go to your room and make the call we were told. There was nobody in line behind us, a courtesy phone call didn't seem a lot to ask.
Vicki R. (Individual traveler, booked 1 room), from
08-Feb-2020 Verified Review, stayed from Mon Feb 03 to Thu Feb 06 2020 at a $63.18 average nightly rate.
"Excellent Location"
Overall Score4.0/ 5
It would be more convenient if there was a coffee maker and a microwave in the room.
Youssef E. (Individual traveler, booked 1 room), from
22-Dec-2019 Verified Review, stayed from Thu Dec 19 to Fri Dec 20 2019 at a $26.02 average nightly rate.
"Room was very large, clean and comfortable."
Overall Score4.0/ 5
Room was very nice and very clean. Only one complaint (which is likely true for all hotels in Las Vegas). Coming from Canada, didn’t like that you have to walk through the strong odour of smoke on your way to the elevators. This is particularly annoying for non smokers.
Glenna H. (Individual traveler, booked 1 room), from
02-Dec-2019 Verified Review, stayed from Tue Nov 12 to Fri Nov 15 2019 at a C$91.80 average nightly rate.
"Good location. Rooms spacious and clean."
Overall Score4.0/ 5
Coming from Canada, did not like the odour of smoke along route/path to elevators.
Glenna H. (Individual traveler, booked 1 room), from
02-Dec-2019 Verified Review, stayed from Fri Nov 22 to Sat Nov 23 2019 at a C$149.68 average nightly rate.
"Great Stay"
Overall Score5.0/ 5
Everything was fine. No problems, no hassles. Fun atmosphere, great food. Great services. Good price for the room.
Rudy C. (Individual traveler, booked 1 room), from
14-Oct-2019 Verified Review, stayed from Fri Oct 11 to Mon Oct 14 2019 at a $176.40 average nightly rate.
"Very good rooms. Great Staff."
Overall Score4.0/ 5
Great rooms. All staff encountered were very helpful and friendly. I found the parking to be a bit confusing when checking in and ended up in the overflow lot.
Mike L. (Individual traveler, booked 1 room), from
19-Aug-2019 Verified Review, stayed from Fri Aug 16 to Sun Aug 18 2019 at a $96.33 average nightly rate.
"Experience was very good and would stay tere again."
Overall Score5.0/ 5
Large rooms, very good rates, friendly and helpful staff, good location! I would defintely stay there again and will recommend Bally's to friends who are visiting Las Vegas!
Alfred H. (Individual traveler, booked 1 room), from
22-Jun-2019 Verified Review, stayed from Mon Jun 17 to Wed Jun 19 2019 at a $52.74 average nightly rate.
"Excellent Stay"
Overall Score5.0/ 5
Our stay has very pleasant. The rooms are always clean. Would definitely recommend it to family and friends. Plan on staying here again soon.
Belinda O. (Individual traveler, booked 1 room), from
12-Jun-2019 Verified Review, stayed from Sun Jun 09 to Wed Jun 12 2019 at a $42.28 average nightly rate.
"No respetaron mi recervacion."
Overall Score2.0/ 5
recerve un cuarto con dos camas solo me dieron el cuarto con una cama.
Juan R. (Individual traveler, booked 1 room), from
29-Apr-2019 Verified Review, stayed from Wed Apr 24 to Sat Apr 27 2019 at a $132.40 average nightly rate.
"Phenomenal"
Overall Score5.0/ 5
This was my first time in Las Vegas and Balleys made every bit of my stay a wonderful experience.
Desmond W. (Individual traveler, booked 1 room), from
25-Apr-2019 Verified Review, stayed from Sun Apr 21 to Wed Apr 24 2019 at a $58.58 average nightly rate.
"Great Price, Rooms and Location."
Overall Score4.0/ 5
Probably the best bang for you buck hotel on the Strip. Room was large and very nicely decorated and had a great view even from the Resort Tower. Lots of food options in front of the Casino and underneath also. A bit smokier than other more 'prestigious' casinos nearby, but his is expected considering how much more affordable Bally's is. Parking garage is shared with Paris, which is also connected to Bally's with a (very nice) corridor.
Ivan S. (Individual traveler, booked 1 room), from
22-Apr-2019 Verified Review, stayed from Fri Mar 01 to Wed Mar 06 2019 at a $80.49 average nightly rate.
"Great Location"
Overall Score5.0/ 5
Centrally located on the strip, it has a great location and convenient parking at a reasonable price. Use their convenient kiosk to speed up check in and out. You just need your Bally’s confirm#.
Sheree U. (Group coordinator, booked 2 rooms), from
30-Mar-2019 Verified Review, stayed from Sun Mar 24 to Thu Mar 28 2019 at a $70.20 average nightly rate.
"Nice"
Overall Score4.0/ 5
Like it a lot I would go back again.
Kindrick C. (Individual traveler, booked 1 room), from
20-Mar-2019 Verified Review, stayed from Fri Mar 15 to Mon Mar 18 2019 at a $143.13 average nightly rate.
"Flooded Bathroom"
Overall Score2.0/ 5
Hi, My bathroom was flooded upon arrival and all the towels were wet. Room service attempted to enter at 10am each day. Given it's Vegas I was trying to sleep after enjoying the sights and sounds of the city. I would prefer if room service fixed the room later at night and addressed the flooded bathroom issue. I'm fairly disappointed in my stay, not sure if I would recommend to others.
Dominic C. (Individual traveler, booked 1 room), from
12-Mar-2019 Verified Review, stayed from Fri Mar 01 to Mon Mar 04 2019 at a $127.11 average nightly rate.
"Good"
Overall Score3.0/ 5
Good
Bruno S. (Individual traveler, booked 1 room), from
06-Mar-2019 Verified Review, stayed from Sat Mar 02 to Mon Mar 04 2019 at a A$113.47 average nightly rate.
"Strip view without the strip."
Overall Score3.0/ 5
This started off when I booked a strip view only to find out my room didn't have a strip view. Then the ancient iphone clock was making a high pitched noise that wouldn't let me sleep.
Rosemin P. (Individual traveler, booked 1 room), from
13-Feb-2019 Verified Review, stayed from Sat Feb 09 to Mon Feb 11 2019 at a $69.71 average nightly rate.
"Very nice room."
Overall Score5.0/ 5
Nice clean room.
Larry W. (Individual traveler, booked 1 room), from
07-Dec-2018 Verified Review, stayed from Mon Dec 03 to Fri Dec 07 2018 at a $32.17 average nightly rate.
"Disappointed"
Overall Score2.0/ 5
Complimentary breakfast for everyone was just all in one small kiosk. Line always long. Front desk wasn't accommodating to give us late check out. I was charged extra fees.
Michelle O. (Individual traveler, booked 1 room), from
05-May-2014 Verified Review, stayed from Tue Apr 29 to Mon May 05 2014 at a $110.63 average nightly rate.
"Disappointed"
Overall Score2.0/ 5
The complimentary breakfast for everyone was just all in one small kiosk and the line was always long. The front desk wasn't accommodating to give us a late check-out and I was charged extra fees.
Michelle O. (Individual traveler, booked 1 room), from
05-May-2014 Verified Review, stayed from Tue Apr 29 to Mon May 05 2014 at a $110.63 average nightly rate.
"Last Minute Booking"
Overall Score5.0/ 5
Very impressed! First time I have used an online service and had it work properly. Walked to the front desk and was handed my keys. I will definitely return to your service. Best deal and great service.
Bryce P. (Individual traveler, booked 1 room), from
07-Apr-2014 Verified Review, stayed from Wed Apr 02 to Sat Apr 05 2014 at a $94.36 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Horseshoe Las Vegas
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
For comprehensive programs of 10 to 1,600 people or individual events up to 8,000, the meeting facilities at Paris Las Vegas bring a touch of European elegance to the Las Vegas Strip. Paris can accommodate a group’s needs in style with 140,000 square feet of flexible meeting space, including the 85,200 square foot Paris Ballroom - one of the largest in Las Vegas. Modeled after the Hall of Mirrors at the Palace of Versailles, the spacious pre-function area is lined on both sides with ornate mirrored arches, one after another. Gold-leafed cornice moldings adorn the coved ceilings, and crystal chandeliers complement this spacious hall. The elegant hotel tower has 2,916 spacious guestrooms with 295 opulent suites. Sumptuous fabrics, custom European furniture, and luxurious marble bathrooms make each guestroom and suite a sophisticated private retreat. All rooms include a speakerphone, voicemail, video-on-demand, iron & ironing board, hair dryer, and in-room safe.The passion, excitement, and savoir-faire of the French "City of Light" come to the entertainment capital of the world at Paris Las Vegas. Haute cuisine and hot casino action combine with unsurpassed attention to detail. From the sumptuous guest room décor to the 50-story replica of the Eiffel Tower, the larger-than-life imagination that defines Las Vegas soars to new heights at Paris Las Vegas.
Green Sustainability
Yes! Please check our Environmental Sustainability and the FEMA site to verify
Amenities / Features
Airport & Shuttle Information
McCarran Airport - 10 minutes away.
Local Shuttle Info: An Airport Shuttle is available to the Hotel. It is about $7.50 one way, or $12.00 with a roundtrip ticket purchased in advance.
Breakfast Information
Not included with the booking, but options are available
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
Pet Stay rooms are available Parking Info
Complimentary 24 hour parking with valid Nevada license. Complimentary valet & self-parking for Platinum, Diamond, Seven Star members. 1 to 4 hour self-parking $7. 4 to 24 hour self-parking $10. Up to 4 hour valet $13. 4 to 24 hour valet parking $18.
Internet / WiFI
Included with $39.95 per night / per room resort fee
