Verified Reviews of New York New York Hotel & Casino
Below are the verified reviews from guests that we have booked recently:
"Comfy, Clean, Quiet"
Overall Score5.0/ 5
Placed in newly remodeled tower. The decor is modern and room was comfortable, clean and quiet.
Jill S. (Individual traveler, booked 1 room), from
16-Feb-2023 Verified Review, stayed from Mon Feb 13 to Fri Feb 17 2023 at a $99.13 average nightly rate.
"Good & Clean Rooms"
Overall Score3.0/ 5
The room was clean and good.
Duke W. (Individual traveler, booked 1 room), from
12-Jan-2023 Verified Review, stayed from Sun Jan 08 to Thu Jan 12 2023 at a $58.99 average nightly rate.
"Very Nice Hotel"
Overall Score4.0/ 5
The hotel was very nice.
Shondria B. (Individual traveler, booked 1 room), from
09-Nov-2022 Verified Review, stayed from Thu Oct 27 to Sun Oct 30 2022 at a $335.99 average nightly rate.
"New York New York Hotel & Casino is Very Good!"
Overall Score4.0/ 5
Front desk check in was great. Room was clean, fully equipped and functional. NYNY will be upgrading rooms in the coming months so it will be even better in 2024. NYNY has great food options (big, small, expensive, cheap, cuisine, etc.). Staff in luggage handling and casino floor were great also.
Jerome M. (Individual traveler, booked 1 room), from
04-Nov-2022 Verified Review, stayed from Sun Oct 30 to Wed Nov 02 2022 at a $71.11 average nightly rate.
"Great stay, beautiful hotel!"
Overall Score5.0/ 5
I liked everything about the hotel. Beautiful place, awesome games, good food and it’s close to the main action in all of Vegas.
Alexander M. (Individual traveler, booked 1 room), from
07-Oct-2022 Verified Review, stayed from Sun Oct 02 to Wed Oct 05 2022 at a $101.99 average nightly rate.
"Great Place"
Overall Score5.0/ 5
Would stay there again. A great place!
Deanna W. (Individual traveler, booked 1 room), from
11-Sep-2022 Verified Review, stayed from Sun Sep 04 to Fri Sep 09 2022 at a $81.99 average nightly rate.
"Hotel booking system."
Overall Score3.0/ 5
I had tried to cancel one of our hotel booking due to travel restriction and I had been chasing for a response on the cancellation and refund. it took more than a month to respond after many rounds of email follow ups. Finally, after I had checked out from the hotel I was given the final response that no refund is provided for the hotel room cancellation. will not use the hotel again.
David L. (Group coordinator, booked 4 rooms), from
21-Aug-2022 Verified Review, stayed from Sat Aug 13 to Tue Aug 16 2022 at a $101.77 average nightly rate.
"Felt Unwelcome"
Overall Score2.0/ 5
Check in was rushed despite no one in line, then I got a message asking me to review my stay the day before check out. I was only there for the weekend, so I thought my room had been canceled for reasons unknown to me.
Matthew T. (Individual traveler, booked 1 room), from
07-Aug-2022 Verified Review, stayed from Fri Jul 29 to Sun Jul 31 2022 at a $120.49 average nightly rate.
"Lovely Hotel"
Overall Score4.0/ 5
Lovely hotel. Great location, polite staff, online self check in/out is great.
Melanie W. (Individual traveler, booked 1 room), from
12-Jul-2022 Verified Review, stayed from Fri Jul 08 to Sat Jul 09 2022 at a $97.80 average nightly rate.
"Tired, dirty rooms."
Overall Score2.0/ 5
The casino is good, but the rooms are nice of and tired Stayed on the 27th floor on the century tower and getting an elevator took FOREVER. Felt like a good portion of our day was. Waiting on an elevator and we were always packed in like sardines. Won’ stay there again.
Laura C. (Individual traveler, booked 1 room), from
26-Jun-2022 Verified Review, stayed from Sun Jun 19 to Thu Jun 23 2022 at a $69.99 average nightly rate.
"First and last time staying here."
Overall Score1.0/ 5
I was looking forward to staying here. Unfortunately, the first room we received was FILTHY. When I went down to get a new room, my key Card did not work. THE ELEVATORS ARE HORRIBLE! For as much as we paid for the room, extra fees and parking, I was expecting a way better experience. Even when I went down to let guests services about the filthy room, I was just told "it happens", no apology or any kind of care. Only redeeming quality was the restaurants.
Adriana F. (Individual traveler, booked 1 room), from
06-Jun-2022 Verified Review, stayed from Fri Jun 03 to Mon Jun 06 2022 at a $125.66 average nightly rate.
"All the staff were GREAT! Thanks so much!"
Overall Score5.0/ 5
It was my birthday 🥳 and the lady in customer service was spectacular, her service and her presence was fabulous! I had a wonderful time! Also the man in the parking was great! Thanks to all of you😘😘😘.
Yvonne F. (Individual traveler, booked 1 room), from
15-May-2022 Verified Review, stayed from Thu May 12 to Fri May 13 2022 at a $57.17 average nightly rate.
"Enjoyed our time there."
Overall Score5.0/ 5
We had a group of six. We all had a great experience at New York New York Hotel & Casino!
Michelle D. (Group coordinator, booked 3 rooms), from
09-May-2022 Verified Review, stayed from Wed May 04 to Sat May 07 2022 at a $108.48 average nightly rate.
"Clean, spacious room with a great view!"
Overall Score4.0/ 5
I really enjoyed my first stay in the strip. The room was a good size, with a great view and very clean!
Brittany C. (Individual traveler, booked 1 room), from
03-May-2022 Verified Review, stayed from Sat Apr 30 to Sun May 01 2022 at a $230.39 average nightly rate.
"Clean, comfortable and fun!"
Overall Score5.0/ 5
Super convenient stay! Clean, comfy and fun!
Robert B. (Individual traveler, booked 1 room), from
29-Mar-2022 Verified Review, stayed from Sat Mar 26 to Sun Mar 27 2022 at a $222.71 average nightly rate.
"Super Stay!"
Overall Score5.0/ 5
Had a BLAST staying here!
Shannon S. (Individual traveler, booked 1 room), from
11-Feb-2022 Verified Review, stayed from Fri Jan 14 to Mon Jan 17 2022 at a $114.99 average nightly rate.
"The elevator situation was crazy. Waiting 10 or more mins to use the elevator is ridiculous."
Overall Score4.0/ 5
The elevator situation was crazy. Waiting 10 or more mins to use the elevator is ridiculous. They need to figure something out on the elevator wait.
Anthony J. (Individual traveler, booked 1 room), from
08-Feb-2022 Verified Review, stayed from Wed Feb 02 to Sun Feb 06 2022 at a $134.99 average nightly rate.
"Very Good Hotel"
Overall Score4.0/ 5
Hotel was clean. Good pillows.
Sharon W. (Individual traveler, booked 1 room), from
08-Feb-2022 Verified Review, stayed from Wed Feb 02 to Sun Feb 06 2022 at a $89.99 average nightly rate.
"Old room. Good dining options."
Overall Score3.0/ 5
It took at least five trips to the front desk to get a key that would work the elevator. Hotel was never able to get me a working key in that tower so I was moved to another tower with an elevator so close that I could here it going up and down the entire four days. This was supposed to be an upgrade bc of the trouble with the first room. Later found out the hotel gave out food vouchers for people with similar problems but I just got the elevator room. Probably will try a different hotel next time. Very frustrating.
Jason S. (Individual traveler, booked 1 room), from
08-Feb-2022 Verified Review, stayed from Wed Feb 02 to Sun Feb 06 2022 at a $77.99 average nightly rate.
"We had a great time."
Overall Score5.0/ 5
Wonderful hotel, kids had a blast!
Elliott G. (Individual traveler, booked 1 room), from
08-Feb-2022 Verified Review, stayed from Wed Feb 02 to Mon Feb 07 2022 at a $127.99 average nightly rate.
"Hotel rooms need updating."
Overall Score2.0/ 5
Check in process should not have 30 45 minute line. Rooms need serious updating. Waited 30 minutes for slot machine attendant to assist with broken machine.
Shawn M. (Individual traveler, booked 1 room), from
07-Feb-2022 Verified Review, stayed from Thu Feb 03 to Sun Feb 06 2022 at a $75.66 average nightly rate.
"Great room, friendly personnel, fantastic restaurants."
Overall Score5.0/ 5
From the minute we checked in, we found our experience to be all we had hoped for. Great room, friendly personnel, fantastic restaurants.
Kathy M. (Group coordinator, booked 2 rooms), from
07-Feb-2022 Verified Review, stayed from Wed Feb 02 to Mon Feb 07 2022 at a $125.59 average nightly rate.
"Disappointed.."
Overall Score1.0/ 5
No refrigerator, carpet and room is old. Beds uncomfortable. Had to call to get 2x to get basics, shampoo etc restocked. Just a place to sleep. Wouldn't stay here again given a choice. It's ok.
Christy T. (Individual traveler, booked 1 room), from
06-Feb-2022 Verified Review, stayed from Wed Feb 02 to Mon Feb 07 2022 at a $108.99 average nightly rate.
"Awful"
Overall Score1.0/ 5
Staff is awful and the room was not even cleaned. Nasty hotel.
Dylan J. (Individual traveler, booked 1 room), from
06-Feb-2022 Verified Review, stayed from Thu Feb 03 to Fri Feb 04 2022 at a $40.49 average nightly rate.
"Fun and relaxing!"
Overall Score5.0/ 5
Cold weather BUT GREAT TRIP!
Shannon S. (Individual traveler, booked 1 room), from
19-Jan-2022 Verified Review, stayed from Fri Jan 14 to Mon Jan 17 2022 at a $114.99 average nightly rate.
"Bad customer service at front desk."
Overall Score1.0/ 5
I hated this hotel very bad don’t stay here people at front desk are racist lady at front desk gave an attitude and I don’t tolerate people gave an attitude so Had to yell at her then she changed the tone I paid 513$ for two nights 30$ for parking and they gave me a room way far from the elevator its like 15 minutes walk very inconvenient place old style dirty rooms worst hotel ever first and last shit hotel and shit customer service everywhere.
Mohammed K. (Individual traveler, booked 1 room), from
02-Jan-2022 Verified Review, stayed from Fri Dec 31 to Sun Jan 02 2022 at a $140.99 average nightly rate.
"Had a great time!"
Overall Score5.0/ 5
Had a great time!
David C. (Group coordinator, booked 3 rooms), from
27-Nov-2021 Verified Review, stayed from Fri Nov 26 to Sun Nov 28 2021 at a $179.99 average nightly rate.
"Great place to stay!"
Overall Score4.0/ 5
My son, his BF and I stayed here because of the proximity to the arena. Lots of food options on the ground floor, never a long wait for the elevator, room was refreshed each day. Staff was polite and helpful.
Loten M. (Individual traveler, booked 1 room), from
26-Nov-2021 Verified Review, stayed from Mon Nov 22 to Wed Nov 24 2021 at a $52.99 average nightly rate.
"Loved It!"
Overall Score5.0/ 5
We loved It!
Tommy H. (Individual traveler, booked 1 room), from
11-Nov-2021 Verified Review, stayed from Tue Nov 09 to Thu Nov 11 2021 at a $59.99 average nightly rate.
"The one night stay."
Overall Score4.0/ 5
The parking was easy to find and a short walk into the Hotel. Lots of activities and food to choose from. The room looked really nice. The bed however was uncomfortable. If you can get pass no sleep it’s a Great place.
Scott W. (Individual traveler, booked 1 room), from
29-Oct-2021 Verified Review, stayed from Wed Oct 13 to Thu Oct 14 2021 at a $98.10 average nightly rate.
"Overcharged"
Overall Score1.0/ 5
Paid for Spa room but they gave me a standard room. Asked for help at the front desk but the young man was more interested in proving me wrong than helping me.
Judy B. (Individual traveler, booked 1 room), from
31-Aug-2021 Verified Review, stayed from Fri Aug 27 to Sun Aug 29 2021 at a $200.99 average nightly rate.
"NY NY Hotel and Casino Review."
Overall Score3.0/ 5
Room reserved with King bed was not available at check in and had to settle for a room with two queen beds. Clerk at check in not eager to help remedy the issue. The NY tower was dated and needs remodeled or updated.
John M. (Individual traveler, booked 1 room), from
14-Jul-2021 Verified Review, stayed from Sun Jul 11 to Tue Jul 13 2021 at a $49.47 average nightly rate.
"Good"
Overall Score4.0/ 5
My got hit in the parking garage and I don’t how to contact security for camera Surveillance.
Robert W. (Individual traveler, booked 1 room), from
25-Jun-2021 Verified Review, stayed from Tue Jun 22 to Thu Jun 24 2021 at a $67.99 average nightly rate.
"Was great great service great food great casino."
Overall Score5.0/ 5
I had a great experience everything was great.
Sherod E. (Group coordinator, booked 7 rooms), from
16-Jun-2021 Verified Review, stayed from Thu Jun 10 to Mon Jun 14 2021 at a $55.99 average nightly rate.
"I ENJOYED MYSELF JUST WANTED TO SAY THANK YOU MGM CASINOS."
Overall Score4.0/ 5
Everything was okay until I was locked out due to a schedule mix up.
Doris T. (Individual traveler, booked 1 room), from
14-Apr-2021 Verified Review, stayed from Sun Apr 11 to Mon Apr 12 2021 at a $38.99 average nightly rate.
"It’s Okay"
Overall Score3.0/ 5
Love the casino and the restaurants. However the room is less than satisfactory. Water took hours to drain from the tub, bed was extremely uncomfortable (even requested to be moved on the first day) and wasn’t any better in the second room. TV didn’t work and had to call the maintenance department to have it fixed. I’ll pay the extra to stay at a different place just to get a good nights sleep.
Mary B. (Individual traveler, booked 1 room), from
08-Nov-2020 Verified Review, stayed from Thu Nov 05 to Sun Nov 08 2020 at a $54.28 average nightly rate.
"Had a great Stay, loved NYNY."
Overall Score4.0/ 5
We stayed for four nights and enjoyed our stay at NYNY. We did the roller coaster and it was awesome. They handled the noisy neighbors quickly and efficiently so that we were not bothered for a long period of time. It can be a big overwhelming as it is huge but we did manage finding our room each night. Very Clean, food was delicious and reasonably priced. Loved the donuts. Would stay here again and again.
Tammy D. (Group coordinator, booked 2 rooms), from
25-Oct-2020 Verified Review, stayed from Thu Oct 15 to Mon Oct 19 2020 at a $95.99 average nightly rate.
"Strange Encounters"
Overall Score2.0/ 5
When we first checked in we went to our room it was a note on the door that said DO NOT CUT OFF THE LIGHT NOR OPEN THE BLINDS (we took a picture) and the lamp she was sitting on the chair, also in the middle of the night someone tried to open our door and when I got to the door they ran away, I did contact the front desk and nothing was done.
Michael W. (Individual traveler, booked 1 room), from
05-Aug-2020 Verified Review, stayed from Sun Aug 02 to Thu Aug 06 2020 at a $45.45 average nightly rate.
"Great vacation stay."
Overall Score5.0/ 5
Hotel was very nice, staff was excellent. I would definitely recommend the hotel and stay again as well.
Tommy C. (Group coordinator, booked 2 rooms), from
28-Aug-2019 Verified Review, stayed from Thu Aug 22 to Sun Aug 25 2019 at a $126.93 average nightly rate.
"Unimpressived"
Overall Score2.0/ 5
Only two towels in the bathroom. Only two pillows on the bed. Small pool area with no food service. Staff seemed as lost as I was when asking for directions.
John G. (Individual traveler, booked 1 room), from
04-Jun-2019 Verified Review, stayed from Sun Jun 02 to Mon Jun 03 2019 at a $124.20 average nightly rate.
"Very nice. Lots of fun."
Overall Score4.0/ 5
We had a great time. Our room was very clean, comfy bed! Great view!
Malia R. (Individual traveler, booked 1 room), from
21-Apr-2014 Verified Review
Summary of Verified Reviews
Customer Reviews of New York New York Hotel & Casino
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Guests of New York-New York experience our unique style combined with the intense energy only Las Vegas can provide. That energy is reflected in our tantalizing casino floor where tables and state-of-the-art slot machines offer a variety of gaming action. Our Center Bar on the casino floor allows guests to experience a night out on the town while never leaving the heart of the action. Patrons can choose between gaming and casual conversation while watching sporting events at the bar, or opt for a more intimate nightlife experience by selecting elite bottle service in the lounge. New York-New York dining caters to the vast array of Las Vegas travelers. For authentic Irish fare try Nine Fine Irishmen, a unique pub featuring Irish food, drinks, song and dance. The authentic Italian of Il Fornaio or the classic steak experience of Gallagher’s Steakhouse are among the many other signature dining options while numerous casual eateries offering the best burgers and pizzas in town can be found when strolling through the reproduction of Greenwich Village. Each restaurant provides a themed menu and atmosphere, blending favored elements of New York City with affordable Las Vegas dining.
Green Sustainability
What is New York-New York doing to become more environmentally sustainable?•We are Green Key Certified! Click for more information•We received the 2011 Business Leadership Recycling Award from the American Forest and Paper Association (AF&PA) for our outstanding efforts in paper and cardboard recycling.•The United States Environmental Protection Agency's WasteWise program awarded MGM Resorts with the Gold Achievement Award for outstanding successes in food scrap recycling. The Gold Achievement Award is given annually to a company that demonstrates excellence in implementing policies for food scrap recovery that lead to exceptional quantities of food scraps donated, reused, and/or composted. In 2010, MGM Resorts diverted 8,722 tons (17.4 million pounds) of food scraps from the landfill by sending the food to a local pig farm and composter.•MGM Resorts International membership in the Convene Green Alliance•MGM Resorts International awarded the 2010 "Friend of Glass" Recycling Award by the Glass Packaging Institute (GPI) for outstanding efforts in glass recycling.•Over 40,000 gallons of cooking oil recycled through the Renu Oil Program•Water and power reduction program which eliminates hazardous water treatment chemicals, and provides a safer and healthier work environment•Guest recycling program “Save our Planet” in all rooms and suites through our linen and towel reuse program•Energy efficient lighting and timers throughout the property•Energy Management System controlling all public area climates•Recycling of all cardboard, organics, glass, plastic, paper, and metal•Biodegradeable room key cards made from “Bio PVC” materials•Paper saving hand towel dispensers in all public bathrooms•Convert retired linen into cleaning rags•Guestroom air filters changed every 45 days•Offering socially conscious products•MGM Resorts International has its own public foundation, which focuses employee charitable contributions to non-profit agencies and community organizations.•Educate staff about Green Programs and initiatives•Guest room voicemail communication and promotional email blasts utilized to reduce unnecessary paper waste•Famed Las Vegas New York-New York™ Hotel and Casino Glows Anew Under Energy Focus Energy Efficient LED Lighting•Please see the New York-New York Sustainability Fact Sheet for recent accolades and revised savings metrics
Amenities / Features
Airport & Shuttle Information
McCarran International Airport (LAS) is within 3-5 miles
Local Shuttle Info: McCarran (LAS)- 10 minutes and 4.08 miles from hotelNo hotel shuttle is offeredTaxi-$20.00 one way to hotel
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
MGM Resorts is taking steps to provide parking improvements for your convenience. Upgrades implemented include expanded parking availability, light indicators for available spaces, thus improving your parking experience. Fees for short-term and long-term parking are in the chart below. The newly instituted parking fees are as much as one-half to one-third the rates being charged in other highly popular tourism destinations, like San Francisco, Washington D.C., Orlando, Los Angeles and San Diego. Self-Parking0 to 1 hourComplimentary1 to 2 hours$72 to 4 hours$104 to 24 hours$1224+ hours$12 each additional dayValet Parking0 to 4 hours$154 to 24 hours$2024+ hours$20 each additional day*Rates are subject to change. Rates may be higher during special event days.
About MGM Resorts International
- Resorts/casinos and residential living properties with first-class accomodations, dining, entertainment, and meeting facilities
- M life is MGM's free rewards program for every dollar spent in hotel stays, casino slots, table games, and much more
- One can redeem points towards hotel accommodations, dining, entertainment, etc
- Based on location, MGM amenties include the best in spa and fitness services, get pampered at the exclusive Christophe Salon, book at the lovely wedding chapel, play golf in a beatuful destination, take a tip in aluxury pool complete with cabanas and a personalized service, and enjoy an in-room menu fit for any special day
The MGM Resorts International highlights above are subject to change without notice.
