Location
Great location. Parking is good and affordable. Near city centre with great sightseeing and nearby restaurants. Near to public transport and the airport. Shopping is ok.
Value
Fairly good value for money. Food is a bit overpriced. Acceptable breakfast prices. Free internet.
Service
Service, housekeeping and reception are all fine. Service is generally friendly, although bar service is poor. Hotel security can be an issue. Room service could have been improved. Recreation staff is nice. Restaurant could offer better service. Booking process should be better organized. Valet service could be better. Pool/beach service is ok.
Comfort
Comfort and noise level are okay, rooms are large. Decent beds and reasonable bathroom size, but inadequate A/C.
WiFi
WiFi's cheap, but of subpar quality.
Breakfast
Breakfast is reasonably priced, but not exceptional.
Room
Old, poorly-maintained rooms with poor minibars and kitchenettes. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Large rooms with great views, decent balconies, and so-so beds. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.
Wellness Area
Poorly reviewed fitness area.
Cleanliness
Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dirty in the dining and pool areas.
Amenities
Outdated facilities, not accessible for those with handicaps. Decent enough hotel grounds, but unpleasant entrance area. Elevator in need of updating. Architecture not so nice. Smoking area is not nice. Lacking in outdoor sports facilities.
Vibe
Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Hotel is relatively luxurious. Fine for a budget trip. Good resort hotel. Good for traveling with friends.
Food
Guests complain about the dining, with a poor menu and high prices. Complaints about restaurant cleanliness, sides, and desserts. Delicious beef dishes & steak.