Location
Great location. Central location with great sightseeing, dining out and shopping. Parking is good and affordable. Reasonably accessible by car. Near to public transport and the airport.
Comfort
Very comfortable, large rooms with sizeable bathrooms. Beds are alright, rooms are not so loud, but A/C is not great.
Vibe
Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Good casino hotel. Good resort hotel. Nice for romantic trips.
Amenities
Hotel buildings and kids facilities are excellent. Beautiful architecture. Great terrace, but mediocre entrance area. Elevator in need of updating. Outdated facilities, not accessible for those with handicaps. Smoking area is ok. Good meeting & event facilities. Outdoor sports facilities are ok.
Food
Great food, especially the beef. The menu is okay, with great desserts. Food is pricey and snacks are subpar. Dining area is relatively clean. Fish & seafood is acceptable. Pizza is great. Acceptable poultry dishes. Bad Vegetarian Food. Pasta is ok. Vegan.
Wellness Area
Awesome wellness and fitness areas. Wellness & sports facilities could use better cleaning.
Room
Spacious but old rooms, great views, and insufficient A/C. Reasonably clean rooms with standard beds and TV's. Bathrooms are large but with substandard cleaning. Complaints about minibars and kitchenettes. Shower can be a problem.
Service
Professional service. Reception, housekeeping and restaurant service were adequate. Great hotel security. Room service is average. Recreation staff is nice. Valet service is ok. Booking process should be better organized. Concierge service is average. The bar needs better service. Average tour guide. Shuttle service can be an issue.
Cleanliness
Acceptably clean rooms and dining area. Clean hotel facilities. Pool area is clean, but the bathrooms are less so. Wellness & sports facilities could use better cleaning.
WiFi
Expensive but decent WiFi. Wifi quality could be improved.
Breakfast
Decent and moderately priced breakfast.
Value
Fairly good value for money. Food and beverages are pricey. Acceptable breakfast prices. Relatively high internet cost.