Location
Good location, close to public transport. Not great access by car, with poorly rated parking. Central location with great sightseeing, dining out and shopping. Parking should be cheaper.
Comfort
Large rooms with average comfort and standard beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.
Room
Decent rooms with okay views and beds. Rooms need more cleaning and maintenance, with poorly rated minibars. Mediocre sized, poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem. Spacious rooms.
Service
Service friendliness is ok, but reception and housekeeping were substandard. Service acceptably professional, but bar staff is not great. Reasonable restaurant, but questionable management. Room service could have been improved. Recreation staff is nice. Hotel security is ok. Booking process should be better organized. Valet service is ok. Concierge service could be more helpful. Shuttle service can be an issue.
Value
Value for money could be better. Pricey breakfast and dining. Internet is affordable.
Cleanliness
Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.
Amenities
Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Architecture not so nice. Handicap accessible facilities are all right. Smoking area is not nice. Outdoor sports facilities are ok. Good meeting & event facilities.
WiFi
Wifi quality could be improved. Internet is affordable.
Wellness Area
Poorly reviewed fitness area.
Pool
Pool in need of cleaning.
Breakfast
Some complaints about quality and price of breakfast.