Location
"Good location, close to public transport." Central location with great sightseeing, dining out and shopping. Parking is rare. Standard parking prices.
Cleanliness
"Rooms and pool are acceptably clean. Moderately clean hotel facilities." Clean enough restaurant, but poorly cleaned bathrooms.
Service
"Complaints about management, but acceptably friendly staff." Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Service acceptably professional, but bar staff is not great. Room service could have been improved. Hotel security is ok. Recreation staff is nice. Booking process should be better organized. Valet service could be better. Concierge service could be more helpful. Shuttle service can be an issue.
Comfort
"Mediocre comfort, room sizes and beds." Decent-sized bathrooms, but noisy rooms and insufficient A/C.
Room
"Room and furniture are poorly maintained, but relatively clean and reasonably sized." Mediocre sized, poorly cleaned bathrooms. Decent rooms with okay views and beds. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.
Value
"Value for money could be better. Food is a bit overpriced." Relatively high internet cost.
Wellness Area
"Poorly reviewed fitness area."
WiFi
"Wifi quality could be improved. Relatively high internet cost."
Pool
"Pool should be renewed. Moderately clean pool area."
Breakfast
"Breakfast can be improved."